stayed on 4th floor end room--very quiet (Debbie M)
Fri Aug 19 19:15:44 CDT 2016
Higher floors always better. Slow elevator though. (Ryan H)
Sun Jul 17 05:25:43 CDT 2016
Most Recent Traveler Reviews:
youngstown, United States
“run down review by H4642OOjefff from youngstown, United States”
August 16, 2017
The hotel needs updating. Couch was ripped, carpets stained. Pull out bed was missing supports. Overall the hotel is fairly new, we've stayed here before, but it's become very run down and won't be staying again.
Review collected in partnership with this hotel
Jeff R, General Manager at Country Inn & Suites By Carlson, Youngstown West, responded to this review,
August 17, 2017
We apologize you were not satisfied with the condition of the hotel during your stay. We are in the planning process of renovating to accommodate our guests. In the meantime, we will makes sure that it is clean for all of our guests. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.