Please note that we are currently undergoing renovation work. Parts of the hotel may be inaccessible to guests or under repair until November 30, 2017. At this point, the pool and spa are not affected.
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Address: 2000 Gateway Court West Bend
LAT: 43.395892 LONG: -88.18996 View and Explore
Book online at clubcarlson.com and make sure you sign up for the bonus point promotion and the Club Carlson Visa which gives you MORE! (Matthew R)
Mon Apr 25 09:30:34 CDT 2016
Opposite the highway and upper level. (jaup)
Mon Oct 26 05:21:25 CDT 2015
It takes luck to even get a room here with a decent rate. (Annetta M)
Tue Oct 20 14:13:46 CDT 2015
Just tell the front desk room type like and they will accommodate if available. (pslot)
Sun Oct 18 04:04:04 CDT 2015
Most Recent Traveler Reviews:
Kent, United States
“Housekeeping from Hell review by 14annez from Kent, United States”
June 21, 2017
10 night stay: 5 trips to the front desk for coffee, cups, towels. Room poorly cleaned some days, skipped entirely on others. Renovations supposedly in process but nothing accomplished during our stay. Smoking sections at main entrance to lobby doesn't make a good first impression with overflowing ashtrays & garbage cans full of Bud cans.
Review collected in partnership with this hotel
CountryinnWB, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review,
June 23, 2017
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the service of your room. We will review the conditions of your service for your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
Once again my apologies with everything.