Please note that we are currently undergoing renovation work. Parts of the hotel may be inaccessible to guests or under repair until November 30, 2017. At this point, the pool and spa are not affected.
Address  l  Telephone  l  E-mail   l   Map  
Address:
2000 Gateway Court
West Bend  WI  53095  USA
LAT: 43.395892 LONG: -88.18996
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (262) 334-9400 Fax: +1 (262) 334-9504

Email:
Inquiries & Reservations

Country Inn & Suites By Carlson, West Bend, WI

https://www.countryinns.com/west-bend-hotel-wi-53095/wiwestb

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 202 traveler reviews
Ranked #2 of 4 hotels in West Bend

Traveler rating

  • Excellent
    110
  • Very Good
    53
  • Average
    17
  • Poor
    11
  • Terrible
    11

Type of Traveler

  • traveler_type_families
    Family
    93
  • traveler_type_couples
    Couples
    36
  • traveler_type_solo
    Solo travel
    2
  • traveler_type_business
    Business
    52

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
West Bend Hotel West Bend, WI Lodging West Bend, WI Hotel Lobby West Bend, WI Hotel Room Hotel Suites in West Bend, WI
TripAdvisor Photos
Relaxing atmosphere Loved the hot tub Fantastic pool View from Room to Highway View Towards Bathroom... Coffee/Fridge Included

Most Recent Traveler Reviews:

  • 14annez
    Kent, United States
    “Housekeeping from Hell review by 14annez from Kent, United States
    2.0  of 5 stars
    Reviewed 
    June 21, 2017
    Trip type: 
    Friends getaway
    10 night stay: 5 trips to the front desk for coffee, cups, towels. Room poorly cleaned some days, skipped entirely on others. Renovations supposedly in process but nothing accomplished during our stay. Smoking sections at main entrance to lobby doesn't make a good first impression with overflowing ashtrays & garbage cans full of Bud cans.
    Stayed 
    June 2017
    3.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CountryinnWB, General Manager at Country Inn & Suites By Carlson, West Bend, responded to this review,
    June 23, 2017
    Dear 14annez, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the service of your room. We will review the conditions of your service for your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. Once again my apologies with everything. Sincerely, Jeff Calimlim General Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.