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Address:
2000 Gateway Court
West Bend  WI  53095  USA
LAT: 43.395892 LONG: -88.18996
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (262) 334-9400 Fax: +1 (262) 334-9504

Email:
Inquiries & Reservations

Country Inn & Suites By Carlson, West Bend, WI

https://www.countryinns.com/west-bend-hotel-wi-53095/wiwestb

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 193 traveler reviews
Ranked #2 of 4 hotels in West Bend
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    107
  • Very Good
    50
  • Average
    17
  • Poor
    10
  • Terrible
    9

Type of Traveler

  • traveler_type_families
    Family
    90
  • traveler_type_couples
    Couples
    35
  • traveler_type_solo
    Solo travel
    2
  • traveler_type_business
    Business
    48

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
West Bend Hotel West Bend, WI Lodging West Bend, WI Hotel Lobby West Bend, WI Hotel Room Hotel Suites in West Bend, WI
TripAdvisor Photos
View from Room to Highway View Towards Bathroom... Coffee/Fridge Included View from Bedroom to Door King Bed Glass Door Separating Bedroom from Living Room... Not Sound/Sight-Proof

Most Recent Traveler Reviews:

  • Lisa S
    New Berlin, United States
    “Very excited for relaxing family time-VERY disappointed in hotel stay review by Lisa S from New Berlin, United States
    1.0  of 5 stars
    Reviewed 
    March 06, 2017
    Trip type: 
    Family
    Hotel was not clean, didn't have heat for one night, under staffed, complimentary breakfast was gone by 8, then we tried 9, then we tried 10. The eating area was very unclean and their was only one employee in this area who was watching TV instead of cleaning up after others. The pool was dirty and there was not an observation camera for the hotel staff to keep an eye on guests in the pool-which at the time of our visit were unsupervised hockey boys who were rude and disrespectful.
    Stayed 
    March 2017
    2.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CountryinnWB, Director of Sales at Country Inn & Suites By Carlson, West Bend, responded to this review,
    March 07, 2017
    I am very sorry to hear about your recent experience at our hotel. We appreciate all feedback both negative and positive. We will use your comments to better train the staff so that another incident like this will not occur in the future.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.