Rooms on the backside will be quieter (odd numbers) (Suzanne O)
Mon Nov 14 14:44:23 CST 2016
I always chose a room on 2nd or 3rd floor away from elevator. (OldSalt4463)
Wed Nov 02 02:44:54 CDT 2016
the suite is large enough to have quite time with kids watching tv in the living space (jonathan m)
Sun Oct 02 10:07:48 CDT 2016
Stay away!!! (samanthacolatorti)
Tue Sep 06 09:03:28 CDT 2016
The even numbered rooms face the street, or if you are upstairs you may face trees. (Emily C)
Mon Jul 25 10:04:15 CDT 2016
Most Recent Traveler Reviews:
“Keep Looking review by W9917KKdavidw from Mishawaka”
January 09, 2017
While the hotel was moderately priced, the value was not good. The dinner reception included cold pizza, crusty cheese and broken pretzels. Thankfully there was alcohol. My son found a used condom next to the whirlpool. Breakfast was medicore. Staff members were not pleasant. Check Out time differs depending on when staff need to clean your room. It is not the posted time or the time on which the paper states that you have to sign. Be warned.
Review collected in partnership with this hotel
Jenny C, General Manager at Country Inn & Suites By Carlson, Schaumburg, responded to this review,
January 11, 2017
Thank you for taking the time to share your feedback. We sincerely apologize for the dissatisfaction of your most recent stay with us. We will share your constructive comments with our team, so we can take appropriate action to not only improve our services, but to assure a similar situation does not occur again in the future.
We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to me directly.
“New Year Eve/New Year Day review by George W”
January 02, 2017
The staff at the hotel upgraded my room to a suite, because I was willing to accommodate another guest for a disabled accessible room. The suite was given at a discounted room rate, along with a bottle of wine and chocolate candies. Rose petals were placed on the bed with the words "I LOVE YOU". Also, two swans formed from towels/linen were placed on the dresser. It was a memorable time in our lives.