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Address:
797 East Henrietta Road
Rochester  NY  14623  United States
LAT: 43.104246 LONG: -77.61698
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (585) 427-0131 Fax: +1 (585) 272-7367

Email:
cx_rote@countryinn.com

Country Inn & Suites by Radisson, Rochester-University Area, NY

https://www.countryinns.com/rochester-hotel-ny-14623/nyrochea

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 650 traveler reviews
Ranked #13 of 28 hotels in Rochester

Traveler rating

  • Excellent
    258
  • Very Good
    188
  • Average
    112
  • Poor
    54
  • Terrible
    38

Type of Traveler

  • traveler_type_families
    Family
    317
  • traveler_type_couples
    Couples
    111
  • traveler_type_solo
    Solo travel
    33
  • traveler_type_business
    Business
    121

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Hotel Exterior - Day Jacuzzi Suite Standard King Queens Suite Bedroom Queen Suite - Living Room

Most Recent Traveler Reviews:

  • traveldogz044
    Pittsburgh, Pennsylvania
    “Fits a budget, but overpriced even at that. 2.5 stars if I could. CI&S used to be better than this. review by traveldogz044 from Pittsburgh, Pennsylvania
    3.0  of 5 stars
    Reviewed 
    June 10, 2019
    Trip type: 
    Family
    The real problems are door key readers that are EXTREMELY finnicky (usually took me about 7 tries), and the doors have to be slammed to close them. This was on a low-humidity weekend. Breakfast was the usual low-end stuff. No hot tub at the pool.
    Stayed 
    June 2019
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
  • Passenger14429689793
    “Bad stay review by Passenger14429689793
    3.0  of 5 stars
    Reviewed 
    June 04, 2019
    Trip type: 
    Business
    The hotel as a whole is in dire need of an uplift. The wallpaper is peeling, the carpets are dirty, the AC does not work properly, there is a musty odor in rooms and hallways, furniture is run down, the toilets have a flush problem (We were in two rooms and both had gurgling sounds, one totally over flowed that is why they moved us to another room. Building only has one elevator that takes forever to arrive. Service staff is alright. Front desk staff does not take you complaint seriously.). Very limited handicaped [parking.
    Stayed 
    May 2019
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
  • FarAway611945
    “Great place to catch some sleep review by FarAway611945
    3.0  of 5 stars
    Reviewed 
    June 02, 2019
    Trip type: 
    Family
    The beds were comfortable, location was perfect... Loved the lemon/fruit water in the lobby with hot cookies in the afternoon :) Wifi was strong! The staff was very accommodating and extremely pleasant. The rug needed cleaning in the room, the bathroom setup was a little strange, but for the price it was good! The breakfast was short on variety, but there was always bagels and cereal and waffles to rely on!
    Stayed 
    May 2019
    2.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.