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Address:
797 East Henrietta Road
Rochester,  NY  14623  USA
LAT: 43.104246 LONG: -77.61698
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (585) 427-0131 Fax: +1 (585) 272-7367

Email:
cx_rote@countryinns.com

Country Inn & Suites By Carlson, Rochester Airport-University Area, NY

https://www.countryinns.com/rochester-hotel-ny-14623/nyrochea

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 556 traveler reviews
Ranked #13 of 29 hotels in Rochester

Traveler rating

  • Excellent
    230
  • Very Good
    168
  • Average
    92
  • Poor
    47
  • Terrible
    19

Type of Traveler

  • traveler_type_families
    Family
    270
  • traveler_type_couples
    Couples
    94
  • traveler_type_solo
    Solo travel
    26
  • traveler_type_business
    Business
    102

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Welcome to the Country Inn & Suites Rochester-Brighton Welcome to the Country Inn & Suites Rochester-Brighton Welcoming Rochester-Brighton Hotel Rochester-Brighton Hotel with Indoor Pool Rochester Accommodation
TripAdvisor Photos
Hotel Exterior - Day Indoor Heated Pool Jacuzzi Suite Standard King Queens Suite Bedroom

Most Recent Traveler Reviews:

  • Antonia D
    Jackson, United States
    “So disappointed!! review by Antonia D from Jackson, United States
    2.0  of 5 stars
    Reviewed 
    October 10, 2017
    Trip type: 
    Family
    I always stay at the Country Inn on West Henrietta Road, but since that is no longer a hotel, I tried this hotel on East Henrietta thinking they were the same. They are not the same. This hotel is need of a makeover. Our suite had too many stains on the carpet to count, there was mold in the bathroom, the wallpaper and base were coming off the walls, i did not like the sink outside of the bathroom, and the living room area was too uncomfortable to sit in to watch television.
    Stayed 
    October 2017
    1.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review,
    October 12, 2017
    Dear Antonia D: Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention
  • David B
    Cape Coral
    “Boiling wate review by David B from Cape Coral
    3.0  of 5 stars
    Reviewed 
    October 05, 2017
    Trip type: 
    Family
    Location is great but in need of face lift. clean but carpet needs replacement. Shower water is hot enough to do serious harm especially to children. Bathroom small and fan set on same switch as light and everyone is waken when you enter bathroom
    Stayed 
    October 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.