The wifi may work on the lower floors (denthead2001)
Sep 16, 2015
No really good views from any location. Our room in the back of hotel faced an industrial parking lot. (PatP905)
Aug 17, 2015
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Most Recent Traveler Reviews:
“Not what I expected review by Celticlady526 from Milwaukee, Wisconsin”
August 08, 2016
We have stayed at many Country Inns & Suites, which is usually one of favorites when traveling. Our room, 315, executive suite, had a problem with the air conditioning, it was not operating correctly and was very loud. The room smelled musty. The sofa bed linens did not seem fresh. Various bits and pieces of things were left on the floor, chair, & sofa. Large stain on bedroom floor. The bed shared a wall with the elevator. You had the option of paying additional for a "quiet room".
Review collected in partnership with this hotel
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review,
August 16, 2016
Thank you for your response, I'm terribly sorry that your stay with us was less than satisfactory. I will have housekeeping and maintenance both check the room and fix the air/stain. We truly apologize and hope this does not keep you from coming again.