They have a king suite with a private bedroom and other studio suites with a sitting area and sofa sleeper. (PattyLynnM)
Sun Apr 23 17:08:12 CDT 2017
First floor had extra tall ceilings making the room appear even bigger (mtnmankeith)
Wed Oct 19 15:13:21 CDT 2016
Don't get a room near the pool area. Lots of children's foot traffic. (nerm225)
Sat May 28 09:48:46 CDT 2016
For a pet room, first floor near the west door, which was closest to the parking lot. (NANCY B)
Fri Jan 29 09:05:05 CST 2016
Most Recent Traveler Reviews:
Orlando, United States
“Avoid - Service has Deteriorated review by A1808ZWstevenc from Orlando, United States”
November 04, 2017
Check in staff was unhelpful and unapologetic. Happily pre-charged my card before telling me I could have gotten a better rate by calling them directly and asking for the client's corporate rate. Thanks buddy.
Review collected in partnership with this hotel
CIS--Shoreview, Manager at Country Inn & Suites By Carlson, Shoreview, responded to this review,
November 05, 2017
We apologize your card was accidentally pre-authorized the morning prior to your arrival. This is not our standard practice for this type of reservation and was a mistake on our part. We have used this as a training opportunity to help refine our procedures as well.
We offer a discounted business rate via telephone only for certain corporate clients and relayed that in an attempt to increase our guests' satisfaction.
We appreciate you staying with us.