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Address:
797 East Henrietta Road
Rochester,  NY  14623  USA
LAT: 43.104246 LONG: -77.61698
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (585) 427-0131 Fax: +1 (585) 272-7367

Email:
cx_rote@countryinns.com

Country Inn & Suites By Carlson, Rochester Airport-University Area, NY

https://www.countryinns.com/rochester-hotel-ny-14623/nyrochea

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 465 traveler reviews
Ranked #9 of 30 hotels in Rochester

Traveler rating

  • Excellent
    204
  • Very Good
    145
  • Average
    68
  • Poor
    32
  • Terrible
    16

Type of Traveler

  • traveler_type_families
    Family
    221
  • traveler_type_couples
    Couples
    81
  • traveler_type_solo
    Solo travel
    22
  • traveler_type_business
    Business
    80

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Welcome to the Country Inn & Suites Rochester-Brighton Welcome to the Country Inn & Suites Rochester-Brighton Welcoming Rochester-Brighton Hotel Rochester-Brighton Hotel with Indoor Pool Rochester Accommodation
Trip Advisor Photos
Hotel Exterior - Day Indoor Heated Pool Jacuzzi Suite Standard King Queens Suite Bedroom

Most Recent Traveler Reviews:

  • Kathy E
    United States
    “TERRIBEL PLACE TO STAY review by Kathy E from United States
    1.0  of 5 stars
    Reviewed 
    August 15, 2016
    Trip type: 
    Family
    Extremely FILITHY!!!! The pool had hair floating around surface the bottom of pool was black and dirty. The hotel did not smell clean I felt floors were filthy not clean lots of stains throughout the Hotel. The breakfast was terrible, Milk in cooler was warm only offered skim milk at the time. All out of items.
    Stayed 
    August 2016
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Lisa B
    London, Canada
    “Dirty room, broken couch review by Lisa B from London, Canada
    2.0  of 5 stars
    Reviewed 
    August 07, 2016
    Trip type: 
    Family
    I was very disappointed with this hotel. The carpets were stained and the pull out sofa was covered in stains. It was gross. The pull out sofa was broken with metal pieces hanging off the end. I have stayed at Country Inn's before and enjoyed them but this one was overall the worst. Needs updating!
    Stayed 
    July 2016
    1.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review,
    August 09, 2016
    Dear Lisa B: Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.