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4635 West Henrietta Road
Rochester  NY  14467  US
LAT: 43.060516 LONG: -77.65222
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+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (585) 486-9000 Fax: +1 (585) 486-9010


Country Inn & Suites By Carlson, Rochester-Henrietta, NY

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 618 traveler reviews
Ranked #3 of 16 hotels in Henrietta
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Henrietta, NY Accommodations Henrietta, New York Hotel's Lobby Henrietta Suite Whirlpool Suite in Rochester, New York Hotel Suites in Rochester
TripAdvisor Photos
Welcome to the Country! photo2.jpg photo1.jpg photo0.jpg the sink

Most Recent Traveler Reviews:

  • 91thursdays
    Grove City, United States
    “Pleasant Staff, Clean, but Received Wrong Room review by 91thursdays from Grove City, United States
    3.0  of 5 stars
    November 28, 2016
    Trip type: 
    Everyone who worked at the hotel was very pleasant and helpful. The rooms are clean, the bathrooms about what you expect from a hotel, but very moist (we hung up our bathing suits and towels to dry at 9am and they were still soaking wet when we got back at 8:30pm). The breakfast buffet is sadly lacking in variety, but the waffle mix tasted pretty good, and there is complimentary 24 hour coffee, tea, and cookie service which the kids loved, and we all enjoyed tea before bed. However, as a couple travelling with two children, we booked and paid for a room with 2 queen beds, and we received one with 2 double beds. This was very disappointing, and led to a cramped, uncomfortable sleep. We didn't bother saying anything because the first night we arrived late, after 8pm, after a long day of driving and the kids were tired. However, it shouldn't have been an issue in the first place. I felt cheated, and it definitely soured any of the positive experience of this stay. Also, the floors are very thin, so expect to hear everything going on in the room above you, and thundering footsteps all through the night, if you're on the ground floor.
    November 2016
    3.0  of 5 stars
    2.0  of 5 stars
    2.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    4.0  of 5 stars
    4.0  of 5 stars
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.