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Address:
2401 Willis Rd.
Richmond  VA  23237  USA
LAT: 37.400388 LONG: -77.42740
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (804) 275-5900 Fax: +1 (804) 275-3092

Email:
Hotel Information

Country Inn & Suites By Carlson, Richmond I-95 South, VA

https://www.countryinns.com/richmond-hotel-va-23237/varich

TripAdvisor Traveler Rating:

3.0 of 5 stars
3.0 of 5 stars Based on 163 traveler reviews
Ranked #66 of 88 hotels in Richmond

Traveler rating

  • Excellent
    29
  • Very Good
    31
  • Average
    33
  • Poor
    32
  • Terrible
    38

Type of Traveler

  • traveler_type_families
    Family
    71
  • traveler_type_couples
    Couples
    39
  • traveler_type_solo
    Solo travel
    4
  • traveler_type_business
    Business
    21

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.0 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Hotel Richmond Exterior Front Desk Welcoming Lobby Lobby Spacious King Room
Trip Advisor Photos

Most Recent Traveler Reviews:

  • vicjmb
    Yorktown, Virginia
    “bad service review by vicjmb from Yorktown, Virginia
    2.0  of 5 stars
    Reviewed 
    August 01, 2016
    Trip type: 
    Family
    Noisy and bumping going on all around from others staying. stayed two nights and no cleaning of the rooms, no beds made and no trash cans emptied. Breakfast was just ok. Complained about rooms. service could have been better. Never stay again.
    Stayed 
    July 2016
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    2.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Alexia B
    Richmond, United States
    “not a good experience review by Alexia B from Richmond, United States
    2.0  of 5 stars
    Reviewed 
    July 26, 2016
    Trip type: 
    Couples
    should have gone with some of the other reviews and I wouldn't have had this experience. I would have rather paid more to get the comfort, peace of mind and amenities. The website picture is nothing like the actual facility which is poorly lit and not as clean/updated as it could be.
    Stayed 
    July 2016
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Richmond I-95 South, responded to this review,
    August 10, 2016
    Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the overall cleanliness and condition of our hotel. We will review the conditions of our facility to make sure all areas are up to standards. Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.