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Address:
2401 Willis Rd.
Richmond  VA  23237  USA
LAT: 37.400388 LONG: -77.42740
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (804) 275-5900 Fax: +1 (804) 275-3092

Email:
Hotel Information

Country Inn & Suites By Carlson, Richmond I-95 South, VA

https://www.countryinns.com/richmond-hotel-va-23237/varich

TripAdvisor Traveler Rating:

3.0 of 5 stars
3.0 of 5 stars Based on 213 traveler reviews
Ranked #61 of 82 hotels in Richmond

Traveler rating

  • Excellent
    39
  • Very Good
    40
  • Average
    43
  • Poor
    38
  • Terrible
    53

Type of Traveler

  • traveler_type_families
    Family
    95
  • traveler_type_couples
    Couples
    48
  • traveler_type_solo
    Solo travel
    8
  • traveler_type_business
    Business
    27

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.0 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Hotel exterior in Richmond Richmond hotel's front desk Lobby and staircase in Richmond hotel Guest room with a king bed in Richmond hotel Richmond hotel room with two queen beds
TripAdvisor Photos
Outdated microwave set up. It did work though!

Most Recent Traveler Reviews:

  • robertgN7165PJ
    West Hempstead, United States
    “Uncomfortable Stay review by robertgN7165PJ from West Hempstead, United States
    2.0  of 5 stars
    Reviewed 
    July 27, 2017
    Trip type: 
    Family
    Attention needed on pillows, mattresses, walls and food. The manager was very nice and helpful but when we thought something near the front door went missing we found out they do not have security cameras. We only stayed one night and that was the good of the stay.
    Stayed 
    July 2017
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Richmond I-95 South, responded to this review,
    July 31, 2017
    Thank you for posting a review. It is good to know that you were delighted with the service you received from our staff, which made your stay more memorable. However, we are sorry to hear that you were not pleased with the breakfast buffet and the comfort of your bed , and we take all precautions for our guests comfort and we are sorry that your experience fell short of that standard due to lack of security cameras during your stay. Your feedback is highly appreciated as it assists us in our continuous goal of growing and improving our hotel. We hope for another opportunity to make a more favorable impression in the future.
  • Thomas C
    Bethel, CT, United States
    “Very atypical for Country Inn and Suites review by Thomas C from Bethel, CT, United States
    2.0  of 5 stars
    Reviewed 
    July 12, 2017
    Trip type: 
    Solo travel
    I was generally unimpressed with the hotel. The rooms are in serious need of a renovation. The breakfast was also sub-par. I've stayed at numerous Country Inns and Suites and found them to be of much higher quality.
    Stayed 
    July 2017
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Richmond I-95 South, responded to this review,
    July 15, 2017
    Thank you for patronizing Country Inn & Suites. We are sorry to hear that you were not pleased with the breakfast and the room condition during your stay. Your comments will be shared with the hotel management for improvements and we hope you will give us the chance to welcome you back so we may ensure your visit is nothing short of excellent.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.