If you don't want an accessible room, you may need to tell them that. (Nhampton)
Wed May 18 07:50:51 CDT 2016
We have stayed in a couple of different rooms in different parts of the hotel, and all are good. (ckm2088)
Sat Apr 09 05:04:23 CDT 2016
First floor was quiet but could hear some walking above. Has elevator. (Virginiagirl_12)
Mon Oct 26 08:26:34 CDT 2015
Rooms on the first floor is good if you have kids and want to bring breakfast back for them. (annie s)
Wed Sep 30 09:50:35 CDT 2015
Most Recent Traveler Reviews:
“Country Inn and Suites Petersburg VA review by ondullat from United States”
November 28, 2016
Do not stay here! the service is awful and the hotel needs tremendous repair and extensive housekeeping throughout! The desk attendant would not give us a room even though we had reserved the room with a authorized credit card. We had to wait in the lobby at 11pm at night with a sleeping infant, a cranky 4 year old and all of our luggage in the lobby pre-Thanksgiving evening until Verizon repaired their internet issue. Meal while a guest is utilizing internet service in the lobby, while we waited. Moreover the desk attendant had an awful attitude!!!! The hotel carpet is dirty and needs cleaning throughout, the toilet was cracked and repaired with glue, there were stains on some of the bed linens, the floor boards in the hotel in areas were missing, the complimentary breakfast ran out and was not replenished (coffee, oatmeal, sausage). I would HIGHLY recommend that you NOT stay at this Country Inn and Suites. I have stayed at other Country Inn and Suites throughout the country and this one is the WORST that I have EVER stayed at!! Don't do it!
Review collected in partnership with this hotel
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Petersburg, responded to this review,
December 01, 2016
Thank you for reaching out and writing your review. We are sorry to hear of the issues you experienced with the hotel staff and the overall condition of your room and breakfast. Your feedback will help us prevent issues such as these in the future. We hope you will give us another opportunity to exceed your expectations if you are in the area again.