Ask for a room that does not overlook the pool (Janet R)
Aug 03, 2016
High floor, away from elevator, not so noisy there (SWBW0608)
Jul 24, 2016
Most Recent Traveler Reviews:
Orlando, United States
“I realize it's Florida review by Joanne S from Orlando, United States”
October 23, 2016
I realize it's Florida and humidity is an issue, but there was an enormous dehumidifier in our room which took up the entire (very small) closet. It was installed in such a way that the bathroom door would not close. We were traveling with our adult daughters and this made for an uncomfortable situation for all. Internet was so slow as to be non-existent. The breakfast area is extremely small with limited seating and not a lot of room for a LOT of people. I don't know how this hotel functions at capacity, as we were not even there during the busy season. Food, silverware, plates, etc. were all in short supply. On the positive, the staff was very nice and they did their best to keep up.
Review collected in partnership with this hotel
ManagerX1, General Manager at Country Inn & Suites By Carlson, Orlando Airport, responded to this review,
October 24, 2016
It was disappointing to read that we let you down during your stay with us. Thank you for sharing your observations as this gives us a chance to analyze and correct what we did wrong, thus improving our service. We apologize that this stay was less than perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received this time.
Yours In Hospitality,