All reservations booked via a third-party website will be subject to a $50 incidental authorization or $50 cash deposit in order to ensure the quality of our 100% smoke-free facility.
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116 Regency Park
O'Fallon  IL  62269  USA
LAT: 38.590254 LONG: -89.93874
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+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (618) 622-8600 Fax: +1 (618) 206-3182


Country Inn & Suites By Carlson, O'Fallon, IL

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 173 traveler reviews
Ranked #3 of 12 hotels in O'Fallon

Traveler rating

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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
O'Fallon Hotel Exterior O'Fallon Lodging Exterior Hotel Exterior in O'Fallon O'Fallon Two Queen Hotel Room O'Fallon King Hotel Room
TripAdvisor Photos
Country Inn & Suites O'Fallon, IL Exterior Country Inn and Suites Ofallon Illinois Exterior Country Inn and Suites Ofallon Two Double Bed Room Country Inn and Suites Ofallon King Whirlpool Room Country Inn and Suites Ofallon Illinois King Suite Room

Most Recent Traveler Reviews:

  • Lauren L
    Saint Louis, Missouri
    “Friendly staff was the only positive review by Lauren L from Saint Louis, Missouri
    2.0  of 5 stars
    October 17, 2016
    Trip type: 
    Though staff was helpful with a quick check in after a long day of travel, our overall stay in room 203 was disappointing. The décor seemed to be either damaged or stained and gave an overall dirty feeling to the room. The bath towels had an odor to all of them, smelling old and dingy. Curtains, carpet, ottoman all had visible stains on them in multiple areas. Faucets are outdated and water pressure in the shower was very weak. The wifi signal was also weak, losing connection every few minutes. The only curtains which close are entirely sheer and do not block the very bright light that shines through the window and reflects in the mirror hanging on the side wall. There was no way to block out the light, making sleep very difficult.
    October 2016
    2.0  of 5 stars
    2.0  of 5 stars
    2.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    2.0  of 5 stars
    4.0  of 5 stars
    Review collected in partnership with this hotel
    Kirk D, General Manager at Country Inn & Suites By Carlson, O'Fallon, responded to this review,
    October 19, 2016
    Ms. Lauren L, I want to apologize for the issues that occurred during your time with us. Thank you for bringing up the concerns with your room. I have addressed each of the housekeeping issues with our staff to be resolved immediately before reopening this guest room. In regards to the age of the rooms, we are working closely with our owners to begin a full renovation on the facility in the very near future in order to match the updated brand refresh of Country Inn & Suites. In regards to the curtain issues, there is a blackout curtain in the guest room. I did have our staff verify that it was in this guest room. Each guest room has these in order to block out the sun in the morning, and any parking lot lights to provide safety and security for our guests. We appreciate your business to the O'Fallon, IL area, and we hope that we may serve you in a more proper way on a future trip back to our city.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.