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Address:
1837 Centre Point Circle
Naperville  IL  60563  US
LAT: 41.805162 LONG: -88.13147
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (630) 505-3353 Fax: +1 (630) 505-0176

Email:
Front Desk
Sales Department

Country Inn & Suites By Carlson, Naperville, IL

https://www.countryinns.com/naperville-hotel-il-60563/ilnapcty

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 454 traveler reviews
Ranked #6 of 18 hotels in Naperville
  • GreenLeader Partner
    GreenLeader Partner

Traveler rating

  • Excellent
    238
  • Very Good
    114
  • Average
    50
  • Poor
    42
  • Terrible
    10

Type of Traveler

  • traveler_type_families
    Family
    185
  • traveler_type_couples
    Couples
    50
  • traveler_type_solo
    Solo travel
    19
  • traveler_type_business
    Business
    130

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Naperville, Illinois Hotel Hotels in Naperville, IL Naperville Suite Naperville Hotel Room Hotel Rooms in Naperville, IL
Traveler Photos
Standard King Room Standard Double Queen Room Lobby underware on patio table trashed patio i had my morning coffee oon

Most Recent Traveler Reviews:

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  • HiDesertTraveler
    Albuquerque, NM
    “Good breakfast, nice staff”
    Reviewed 
    July 25, 2016
    Trip type: 
    Family
    Positives include comfortable bed, good breakfast with different hot choices each day, small exercise room, microwave, compact fridge, good wifi, nice front desk staff. I like that real dishes, glasses and utensils are used for breakfast buffet, not disposable plastic. Areas to be improved: room was clean enough, but hallways were not well-kept. Bathroom had no counter space, but it was a handicapped accessible room.
    Stayed 
    July 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • mkgoyal
    gurgaon
    “Great hotel and value for money”
    Reviewed 
    July 20, 2016
    Trip type: 
    Business
    It is a good hotel. Since we had corporate rate of around 80 dollars a day, it was value for money. Breakfast was excellent. Room size was ok. I would definitely recommend this hotel if you are looking for value for money.
    Stayed 
    July 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review,
    July 26, 2016
    Thank you for your business and for your recommendation -- which is truly the nicest compliment we can receive! We are happy you enjoyed our great breakfast buffet, and hope your time in Naperville (though working) was enjoyable. We will look forward to seeing you on your next visit!
  • Audrey M
    “Thin walls and don't swim alone.”
    Reviewed 
    July 19, 2016
    Trip type: 
    Family
    The walls were thin. Could hear the TV in the next room. Had to move to a different room. Only one person working the front desk during check in time. She was friendly but short-staffed. Don't plan on using the pool alone since the sign on the door says "No Swimming Alone". Get there early for breakfast but they did don't restock. Otherwise, the room and bathroom were clean and the beds were comfortable.
    Stayed 
    June 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review,
    July 26, 2016
    We truly appreciate your business, and thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay, and regret that our breakfast buffet was not restocked to your satisfaction. We normally receive very complimentary comments about our breakfast, and regret you did not experience the level of service that we are know to provide. We take the time to listen to your constructive comments so we can continually improve our services, and hope for another opportunity to exceed your expectations.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.