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Address:
1837 Centre Point Circle
Naperville  IL  60563  US
LAT: 41.805162 LONG: -88.13147
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (630) 505-3353 Fax: +1 (630) 505-0176

Email:
Front Desk
Sales Department

Country Inn & Suites By Carlson, Naperville, IL

https://www.countryinns.com/naperville-hotel-il-60563/ilnapcty

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 515 traveler reviews
Ranked #4 of 18 hotels in Naperville
  • GreenLeader Partner
    GreenLeader Partner

Traveler rating

  • Excellent
    272
  • Very Good
    126
  • Average
    60
  • Poor
    46
  • Terrible
    11

Type of Traveler

  • traveler_type_families
    Family
    215
  • traveler_type_couples
    Couples
    56
  • traveler_type_solo
    Solo travel
    24
  • traveler_type_business
    Business
    147

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Naperville, Illinois Hotel Hotels in Naperville, IL Naperville Suite Naperville Hotel Room Hotel Rooms in Naperville, IL
TripAdvisor Photos
Standard King Room Standard Double Queen Room Lobby underware on patio table trashed patio i had my morning coffee oon

Most Recent Traveler Reviews:

  • WantsAnUpgrade
    “Did not stay review by WantsAnUpgrade
    1.0  of 5 stars
    Reviewed 
    January 02, 2017
    Trip type: 
    Family
    The room was very hot and there was no air conditioning. We were told they could not turn on the air conditioning because it was a "two pipe system" and they could not turn on the air conditioning in the winter time. We DID NOT stay at the hotel at all- checked out after we checked in and saw this problem in the room. We were told we would not be changed for this day.
    Stayed 
    December 2016
    1.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    Review collected in partnership with this hotel
    Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review,
    January 03, 2017
    Thank you for sharing your concerns with us. We truly apologize for both your discomfort and inconvenience as a result of the temperature in your guestroom, and are sorry you were unable to stay with us. We regret that the up-and-down temperatures of the season sometimes pose a challenge to ensuring a mutually comfortable temperature for all, and hope you will allow us another opportunity to exceed your expectations. Should you wish to discuss your stay further, please feel encouraged to reach out to me, Sandra Wolf.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.