On 4th floor, odd room numbers face Interstate 88. (Kathryn G)
Aug 16, 2016
easy access (Isaac C)
Aug 03, 2016
Choose a room away from elevator (Vince G)
Aug 02, 2016
Avoid 228. ..outside view of air conditioning equipment..ugly (77MerryM)
Jul 27, 2016
My sister's suite was more to my liking as it had two windows. (435margew)
Jun 30, 2016
Trip Advisor Photos
Most Recent Traveler Reviews:
“Comfort Inn & Suites review by shannonwT7938JL”
August 24, 2016
The stay here was painful. The beds are extremely uncomfortable. The hotel itself is less than clean & sorely outdated. The pool was freezing despite claiming it was heated. Overall, not worth the economical value. Very disappointed.
Review collected in partnership with this hotel
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review,
August 26, 2016
Thank you for taking the time to share your feedback. We sincerely apologize for the dissatisfaction of your stay, and take the time to listen to and share your constructive comments so we can continually improve our services.
We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
“Good But Issue Makes Me Wonder About Mgmt review by Dennis T”
August 17, 2016
We had a family event there over a long weekend. Hotel was mostly good except for an issue on our last night with the promised courtesy shuttle/taxi service. We got stuck at the train station late at night with no one able to tell us when we might get a ride. The way the whole thing was handled makes me wonder how high a standard is set by the top management at this hotel.