Traveler tips help you choose the right room.Room Tips (5)
Join the Carleton Club for good deals on rooms. (bigsei)
Sun Apr 16 13:21:03 CDT 2017
Junior Suite (rickw17)
Wed Feb 22 06:31:03 CST 2017
You will want to stay more than one night! (Michael V)
Fri Nov 18 08:30:53 CST 2016
Backside of hotel was quiet with very little light intrusion. (Chip M)
Sat Aug 06 01:28:34 CDT 2016
Third floor is quiet... (gregjm)
Wed May 11 14:51:24 CDT 2016
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Most Recent Traveler Reviews:
Birdy H
“Great value and wonderful staff review by Birdy H”
Reviewed
July 24, 2017
Trip type:
Family
We really appreciated the staff; when we had a problem with our room, they fixed it right away. The breakfast was excellent, and we appreciated the chocolate chip cookies too. Whirlpool and pool were well maintained and we enjoyed them. Definitely recommend!
Stayed
July 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
rwartella, General Manager at Country Inn & Suites By Carlson, Madison West, responded to this review,
July 25, 2017
July 25, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Regards -
Rob Wartella
General Manager
Y2288LNdonalds
LaCrosse, United States
“Not very clean review by Y2288LNdonalds from LaCrosse, United States”
Reviewed
July 23, 2017
Trip type:
Friends getaway
Room was modern, large, and spacious, but wasn't very clean. There was lots of hair in the bathroom from previous guests, candy was dried to the carpet in the room, coffee stirrers all over the floor, candy wrappers under the furniture. No attention to detail from housekeeping! The internet is very fast and reliable. The swimming pool and whirlpool are very nice as well.
Stayed
July 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
rwartella, Front Office Manager at Country Inn & Suites By Carlson, Madison West, responded to this review,
July 25, 2017
July 25, 2017
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Sincerely,
Rob Wartella
General Manager
Country Inn & Suites - Madison West
608.831.6970 p / 608.831.6976 f
debbiemoser01
Peoria, Illinois
“Friendly and Clean review by debbiemoser01 from Peoria, Illinois”
Reviewed
July 14, 2017
Trip type:
Family
Great pool with plenty of poolside seating. A few loungers with towels draped on each chair. Great free breakfast with fresh waffles, eggs, and bacon. $150 per night was a little expensive for me, but that what others in the area cost. Quiet location with good parking.
Stayed
July 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
rwartella, General Manager at Country Inn & Suites By Carlson, Madison West, responded to this review,
July 17, 2017
July 17, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Regards -
Rob Wartella
General Manager
linnea56
Chicago, Illinois
“Great hotel review by linnea56 from Chicago, Illinois”
Reviewed
July 11, 2017
Trip type:
Business
Everything was perfect, Bed, bedding. Quiet and peaceful. Spacious. Plenty of outlets everywhere, which is a rarity. Staff polite and gracious. Rooms well soundproofed. Hotel was rather full our second night, and once in our room, we didn't hear anything. The only drawback was that breakfast didn't start til 7. We had to be gone by 6 ish our first morning so had to miss it. It was part of the reason I booked this hotel, therefore disappointing. we'd stayed here 2 years ago, and I'm sure we got breakfast then, so the hours must have changed.
Stayed
July 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
rwartella, General Manager at Country Inn & Suites By Carlson, Madison West, responded to this review,
July 12, 2017
July 12, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Regards -
Rob Wartella
General Manager
