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Address:
2001 Mount Harmony Church Road
Matthews  NC  28104  USA
LAT: 35.105796 LONG: -80.68226
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (704) 846-8000 Fax: +1 (704) 847-2250

Email:
cx_math@countryinns.com

Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, NC

https://www.countryinns.com/matthews-hotel-nc-28104/ncmatthe

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 347 traveler reviews
Ranked #6 of 12 hotels in Matthews

Traveler rating

  • Excellent
    156
  • Very Good
    78
  • Average
    50
  • Poor
    40
  • Terrible
    23

Type of Traveler

  • traveler_type_families
    Family
    162
  • traveler_type_couples
    Couples
    60
  • traveler_type_solo
    Solo travel
    20
  • traveler_type_business
    Business
    67

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Welcoming Matthews Hotel Hotel in Matthews, NC Matthews, NC Hotel Lobby South Charlotte Hotel with Complimentary Breakfast Matthews Hotel with Fitness Center
TripAdvisor Photos
Lobby Lobby Update Whirlpool Room Fitness Center Standard Room

Most Recent Traveler Reviews:

  • Rodney R
    Dunn, United States
    “Great stay review by Rodney R from Dunn, United States
    5.0  of 5 stars
    Reviewed 
    March 19, 2017
    Trip type: 
    Business
    We had 8 rooms, great staff, great rooms and a very good breakfast! This was overall an excellent stay for us as we travel all over the North Carolina, South Carolina and virginia area. We are use to using several hotels during the spring and summer. The Laundry and wi-fi was great as well.
    Stayed 
    March 2017
    5.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • 481christiee
    Matthews, NC, United States
    “Smoked filled room/not cleaned thorougly review by 481christiee from Matthews, NC, United States
    2.0  of 5 stars
    Reviewed 
    March 09, 2017
    Trip type: 
    Friends getaway
    Upon entering the room there was a pungent smoke smell. Also, the room was not clean. Trash in basket, trash in corner of the room, beds not made properly. Notified the front desk about my concerns- nothing was done. Was told it was an event weekend & they couldn't give me another room- booked to capacity. I then called the customer line was told they could not accommodate me, not even at another location- which I suggested.
    Stayed 
    February 2017
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    1.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, responded to this review,
    March 12, 2017
    Thank you for writing a review. We apologize about the issues you've encountered in regards to the cleanliness of the room and the service you received from our staff at that time. Your review gives us the opportunity to continuously improve our services. We hope for another chance to have you as our guest at any of our Country Inn & Suites hotels in the future.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.