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Address:
2001 Mount Harmony Church Road
Matthews  NC  28104  USA
LAT: 35.105796 LONG: -80.68226
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (704) 846-8000 Fax: +1 (704) 847-2250

Email:
cx_math@countryinns.com

Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, NC

https://www.countryinns.com/matthews-hotel-nc-28104/ncmatthe

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 296 traveler reviews
Ranked #6 of 12 hotels in Matthews

Traveler rating

  • Excellent
    133
  • Very Good
    69
  • Average
    43
  • Poor
    32
  • Terrible
    19

Type of Traveler

  • traveler_type_families
    Family
    144
  • traveler_type_couples
    Couples
    49
  • traveler_type_solo
    Solo travel
    19
  • traveler_type_business
    Business
    54

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Welcoming Matthews Hotel Hotel in Matthews, NC Matthews, NC Hotel Lobby South Charlotte Hotel with Complimentary Breakfast Matthews Hotel with Fitness Center
Traveler Photos
Lobby Lobby Update Whirlpool Room Lobby Business Center Fitness Center

Most Recent Traveler Reviews:

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  • Dean M
    Troy, Alabama, United States
    “Back to roots”
    Reviewed 
    July 11, 2016
    Trip type: 
    Family
    Truly enjoyed our stay. Staff was excellent and truly American in nature. We choose the Country Inn since we had never stayed at one and wanted to make a change. We were pleasantly surprised by the professionalism of the staff, exceptionally clean rooms (even while under construction).
    Stayed 
    July 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • William W
    Matthews, United States
    “Not sure”
    Reviewed 
    June 29, 2016
    Trip type: 
    Solo travel
    Need to strive to be better, staff was awesome. It was difficult to find, getting into the area was confusing. There was hair all over the bathroom. The hot tube leaked. The carpets were dirty. If it wasn't for the accommodating staff, this would have been a complete failure.
    Stayed 
    June 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Todd B, Manager at Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, responded to this review,
    June 30, 2016
    Thank you for taking the time to comment on your recent stay with us. The feedback lets us know what we need to improve on. I have addressed the cleanliness of your room with our housekeeping staff to make sure they give each room the same attention. We are updating to a fresh new look and hope you will visit us again in the future.
  • Bridget G
    “Good Stay”
    Reviewed 
    June 26, 2016
    Trip type: 
    Couples
    This is a good hotel to stay at in Charlotte. It is about 20-25 minutes from downtown and other locations. The hotel room is clean and the staff is very accommodating... They do have construction going on, which made it less than appealing as far as physical looks.. I believe once they finish the updating the hotel will be very pleasing. The one negative thing about ht hotel is the "adult" nightclub across the street. This has no bearing on the hotel and they have no way of controlling that.
    Stayed 
    June 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.