Please note that our hotel is currently undergoing an extensive renovation to our guest rooms and exterior in 2017. We thank you for your understanding during this time!
Address  l  Telephone  l  E-mail   l   Map  
Address:
875 N. Lee Highway, PO Box 1105
Lexington  VA  24450  USA
LAT: 37.797344 LONG: -79.41871
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (540) 464-9000 Fax: +1 (540) 464-9016

Email:
Hotel Information

Country Inn & Suites By Carlson, Lexington, VA

https://www.countryinns.com/lexington-hotel-va-24450/valex

TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 286 traveler reviews
Ranked #6 of 16 hotels in Lexington

Traveler rating

  • Excellent
    87
  • Very Good
    91
  • Average
    62
  • Poor
    27
  • Terrible
    19

Type of Traveler

  • traveler_type_families
    Family
    142
  • traveler_type_couples
    Couples
    58
  • traveler_type_solo
    Solo travel
    19
  • traveler_type_business
    Business
    30

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Lexington, VA Hotel Lexington Accommodations with Indoor Pool Suite in Lexington Complimentary Breakfast at This Lexington Hotel
TripAdvisor Photos
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Most Recent Traveler Reviews:

  • samanthabJ673QE
    Bowling Green, United States
    “Nice hotel, a bit pricey review by samanthabJ673QE from Bowling Green, United States
    5.0  of 5 stars
    Reviewed 
    April 20, 2017
    Trip type: 
    Family
    We enjoyed our stay. The staff were nice and the hotel was clean. It was a bit pricey though considering the location. We enjoyed our stay and the location was great considering we were enjoying time in both Lexington and Natural Bridge.
    Stayed 
    April 2017
    5.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review,
    April 24, 2017
    Thank you for taking the time to submit a review. We are glad to hear that you enjoyed your stay!
  • tiffanysA3081II
    Lexington, United States
    “Customer service detracts from hotel review by tiffanysA3081II from Lexington, United States
    1.0  of 5 stars
    Reviewed 
    April 14, 2017
    Trip type: 
    Family
    Long history of this chain, never had such a bad experience. Watch the customer service- cross all your "t's" or you will be sorry. Not customer focused. Hotel for accommodations was fine, neither here nor there. Just make sure you have a clear understanding of your reservation and cancellation policy, the hotel itself but also corporate. true disappointment.
    Stayed 
    April 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    cx_lxva, Owner at Country Inn & Suites By Carlson, Lexington, responded to this review,
    April 25, 2017
    Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.
  • Jeremy B
    “Clean hotel, overpriced review by Jeremy B
    3.0  of 5 stars
    Reviewed 
    April 09, 2017
    Trip type: 
    Family
    The hotel was very clean. I couldn't find a problem with it. The only problem was the tvs were very fuzzy and the beds were not comfortable. If the hotel would have of been cheaper, I would probably have of expected some of the problems. But for the price paid, it seemed like these should have of been remedied earlier.
    Stayed 
    April 2017
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review,
    April 12, 2017
    Thank you for taking the time to submit a review!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.