Pick another hotel if you want a good room (wdharrington)
Mon Apr 17 06:55:52 CDT 2017
check it before you stay (latoyamurphy1638)
Thu Mar 23 07:41:19 CDT 2017
Don't bother making a reservation as they will give it away. (Sweetbeee)
Fri Jun 03 10:38:19 CDT 2016
Keep the windows close in the evening - hotel is very near the airport and therefor the planes fly right over the hotel. (Wanda M)
Thu May 26 12:51:09 CDT 2016
Since it is close to the airport there is some noise from the airplanes (lpdrafael)
Wed Mar 30 10:48:39 CDT 2016
Most Recent Traveler Reviews:
Suwanee, United States
“very bad experience review by nancylS9748XR from Suwanee, United States”
April 10, 2017
had to move 3 times before getting a room that was acceptable. First room was in a construction zone and filthy; second room was infested with bugs. We were leaving for a cruise the next day and this really dampened our spirits. Will never stay at a Country Inn and Suites again!
Review collected in partnership with this hotel
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review,
April 13, 2017
Thank you for taking the time to reach out to us.
We apologize you were not satisfied with the condition of the hotel during your stay, particularly in regard to the reasons that brought about your need to change rooms:
1st room's proximity to the renovation or construction site and 2nd room's bug problem. We will review the conditions of these rooms with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. We hope for another opportunity to exceed your expectations.