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Address:
105 E. Mall Road
Horseheads  NY  14845  US
LAT: 42.160381 LONG: -76.866338
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 739-9205 Fax: +1 (607) 739-9205

Email:
cx_bigf@countryinns.com

Country Inn & Suites By Carlson, Big Flats (Elmira), NY

https://www.countryinns.com/horseheads-hotel-ny-14845/nybigfla

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 379 traveler reviews
Ranked #4 of 11 hotels in Horseheads

Traveler rating

  • Excellent
    175
  • Very Good
    111
  • Average
    56
  • Poor
    19
  • Terrible
    18

Type of Traveler

  • traveler_type_families
    Family
    162
  • traveler_type_couples
    Couples
    105
  • traveler_type_solo
    Solo travel
    8
  • traveler_type_business
    Business
    53

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Big Flats Hotel Seneca Lake Hotel Big Flats Hotel's Lobby Indoor Pool at Seneca Lake, NY Hotel Horseheads, New York Hotel's Fitness Center
TripAdvisor Photos
Spacious King suite photo2.jpg photo1.jpg photo0.jpg View from hotel

Most Recent Traveler Reviews:

  • Rex F
    Stony Creek, New York
    “Frequent stay review by Rex F from Stony Creek, New York
    5.0  of 5 stars
    Reviewed 
    December 01, 2016
    Trip type: 
    Couples
    We have stayed here many times since it opened and have found that they have maintained their property well. Nice amenities-recently updated. Very convenient if you want to shop (Christmas etc) Many restaurants in the area and it is easy to get on/off interstate from the hotel.
    Stayed 
    November 2016
    5.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    December 01, 2016
    We appreciate your consistent support. It is always a pleasure seeing a familiar face, and we love having you as a regular guest! We are so glad we continue to meet your expectations each time you stay with us and want to thank you for taking the time to share your perspective with others. Your continued business is the best recommendation there is. Thanks again - we look forward to your next stay! Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites By Carlson Big Flats (Elmira), NY
  • MrJimmyD17
    Philadelphia, Pennsylvania
    “Great Business stop review by MrJimmyD17 from Philadelphia, Pennsylvania
    5.0  of 5 stars
    Reviewed 
    November 22, 2016
    Trip type: 
    Business
    Second time I've stayed here. Great location. Close to the major highways, plenty of food options. Friendly staff, clean rooms. Internet was better here than at most hotels I've stayed. Good price for the quality.
    Stayed 
    November 2016
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    November 24, 2016
    Thank you for the fantastic feedback! We are pleased to read you had an excellent stay once again while on your recent business trip. Our business guests' visits should be both enjoyable and productive, and we are glad you were pleased with our central location, the complimentary Wi-Fi service, 24-hour business center, exceptional service and the great value we offer. We hope we will see you again on your next trip to our beautiful area. Yours In Hospitality, Gregg Murrelle General Manager Inn & Suites By Carlson Big Flats (Elmira), NY
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.