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Address:
105 E. Mall Road
Horseheads  NY  14845  US
LAT: 42.160381 LONG: -76.866338
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 739-9205 Fax: +1 (607) 739-9205

Email:
cx_bigf@countryinns.com

Country Inn & Suites By Carlson, Big Flats (Elmira), NY

https://www.countryinns.com/horseheads-hotel-ny-14845/nybigfla

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 400 traveler reviews
Ranked #3 of 11 hotels in Horseheads

Traveler rating

  • Excellent
    192
  • Very Good
    114
  • Average
    57
  • Poor
    19
  • Terrible
    18

Type of Traveler

  • traveler_type_families
    Family
    170
  • traveler_type_couples
    Couples
    108
  • traveler_type_solo
    Solo travel
    11
  • traveler_type_business
    Business
    59

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Big Flats Hotel Seneca Lake Hotel Big Flats Hotel's Lobby Indoor Pool at Seneca Lake, NY Hotel Horseheads, New York Hotel's Fitness Center
TripAdvisor Photos
Spacious King suite The Gym The pool

Most Recent Traveler Reviews:

  • ashleygT3980ZC
    Corning, United States
    “Quiet, clean, and convenient review by ashleygT3980ZC from Corning, United States
    5.0  of 5 stars
    Reviewed 
    February 07, 2017
    Trip type: 
    Solo travel
    I was able to get a good nights sleep, enjoy the fitness center and pool. I even took in a movie and spa services at the mall next door. Lots of options for dining and shopping within minutes. Breakfast was ready just before 6AM, for us early risers. The staff was very nice at check in and check out.
    Stayed 
    February 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    00gC, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    February 07, 2017
    Thank you for sharing your five-star feedback! We are delighted to know our location was perfect for your plans, and that you were pleased with our service and amenities. We work hard at providing unique family-friendly accommodations and a memorable stay for every guest and are glad your trip was a success. We hope you will stay with us again the next time you are in our area. Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites By Carlson Big Flats (Elmira), NY
  • brendap162
    Watertown, United States
    “Clean hotel and friendly employees review by brendap162 from Watertown, United States
    5.0  of 5 stars
    Reviewed 
    February 06, 2017
    Trip type: 
    Solo travel
    When I arrived, the lady at the desk was really friendly and answered all my questions. I have stayed at this hotel before and it is clean. Breakfast is good. Hot and cold selection. Coffee was good. Cookies were yummy!! I would recommend this hotel for the value. I will be staying here again.
    Stayed 
    February 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    00gC, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    February 06, 2017
    Thank you so much for returning to our hotel. That's the highest praise we could ever receive from you. It is great to know you were impressed by our front desk associate and you enjoyed the breakfast selections so much. We appreciate you recommending us to others and look forward to your next stay! Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites By Carlson Big Flats (Elmira), NY
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.