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Address:
105 E. Mall Road
Horseheads  NY  14845  US
LAT: 42.160381 LONG: -76.866338
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 739-9205 Fax: +1 (607) 739-9205

Email:
cx_bigf@countryinns.com

Country Inn & Suites By Carlson, Big Flats (Elmira), NY

https://www.countryinns.com/horseheads-hotel-ny-14845/nybigfla

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 353 traveler reviews
Ranked #5 of 11 hotels in Horseheads

Traveler rating

  • Excellent
    154
  • Very Good
    108
  • Average
    55
  • Poor
    18
  • Terrible
    18

Type of Traveler

  • traveler_type_families
    Family
    155
  • traveler_type_couples
    Couples
    96
  • traveler_type_solo
    Solo travel
    7
  • traveler_type_business
    Business
    47

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Big Flats Hotel Seneca Lake Hotel Big Flats Hotel's Lobby Indoor Pool at Seneca Lake, NY Hotel Horseheads, New York Hotel's Fitness Center
TripAdvisor Photos
Spacious King suite photo2.jpg photo1.jpg photo0.jpg View from hotel

Most Recent Traveler Reviews:

  • Samiul A
    Howell, United States
    “Elmira Stay review by Samiul A from Howell, United States
    4.0  of 5 stars
    Reviewed 
    September 27, 2016
    Trip type: 
    Business
    Excellent location, close to the highway, shopping malls and restaurants. Friendly atmosphere and the baked cookies were out of this world. Breakfast was better than most hotels. Rooms are clean and relaxing.
    Stayed 
    September 2016
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    ManagerX1, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    September 29, 2016
    Thank you for reviewing your recent stay and for highlighting some of the key features of our hotel. We are delighted that our location was great for your plans and that you were pleased with our service and amenities. Thanks for appreciating our cookies! We work hard at providing unique family-friendly accommodations and a memorable stay for every guest. We are glad your trip was a success and hope you will stay with us the next time you are in our area. Yours In Hospitality, Gregg Murrelle, General Manager, Country Inn & Suites By Carlson Big Flats (Elmira), NY
  • William M
    Glenshaw, Pa., United States
    “evaluation of stay for visiting glass museum in Corning, NY review by William M from Glenshaw, Pa., United States
    4.0  of 5 stars
    Reviewed 
    September 23, 2016
    Trip type: 
    Family
    Room very noisy ; window not closed completely and I was unable to further close it. Clean, food excellent, beds spacious. We did not use athletic facilities. Many resturants locally to enjoy. Short trip to Watkins Glen. Did not further evaluate the local wine country. Roads very good shape. Would return and stay there but stay in front part of building.
    Stayed 
    September 2016
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    September 24, 2016
    Thank you for taking the time to post this kind review and for sharing it with other travelers. We are glad you liked our spotless property, spacious rooms and excellent location. We appreciate your business and look forward to welcoming you and your family again whenever your travels bring you back to our area. Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites By Carlson Big Flats (Elmira), NY
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.