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Address:
105 E. Mall Roa
Horseheads  NY  14845  US
LAT: 42.160381 LONG: -76.866338
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 739-9205 Fax: +1 (607) 739-9205

Email:
cx_bigf@countryinns.com

Country Inn & Suites By Carlson, Big Flats (Elmira), NY

https://www.countryinns.com/horseheads-hotel-ny-14845/nybigfla

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 339 traveler reviews
Ranked #5 of 11 hotels in Horseheads

Traveler rating

  • Excellent
    149
  • Very Good
    101
  • Average
    55
  • Poor
    16
  • Terrible
    18

Type of Traveler

  • traveler_type_families
    Family
    147
  • traveler_type_couples
    Couples
    94
  • traveler_type_solo
    Solo travel
    7
  • traveler_type_business
    Business
    46

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Big Flats Hotel Seneca Lake Hotel Big Flats Hotel's Lobby Indoor Pool at Seneca Lake, NY Hotel Horseheads, New York Hotel's Fitness Center
Trip Advisor Photos
Spacious King suite photo2.jpg photo1.jpg photo0.jpg View from hotel

Most Recent Traveler Reviews:

  • castravelcas
    Massapequa Park, New York
    “Elmira NY Comfortable Stay review by castravelcas from Massapequa Park, New York
    4.0  of 5 stars
    Reviewed 
    August 23, 2016
    Trip type: 
    Family
    Stayed one nite in Jan 2016 and again in August. Close to chain stores, convenient to colleges and right off Route 17.Breakfast room was crowded, but breakfast was ok. Typical eggs, pastries and juice. Coffee was actually decent.. fresh cookies are a nice touch.
    Stayed 
    August 2016
    4.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Brian D
    Big Flatts, United States
    “Staff problems review by Brian D from Big Flatts, United States
    3.0  of 5 stars
    Reviewed 
    August 16, 2016
    Trip type: 
    Friends getaway
    Need to reorient and train staff better. We have previously communicated our concerns to management. Employees who were supposed to staff the desk were frequently all outside in front of the hotel smoking and ignoring customers.
    Stayed 
    August 2016
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.