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Address:
5220 Lovington Highway
Hobbs  NM  88240  US
LAT: 32.758588 LONG: -103.1782
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (575) 391-0282 Fax: +1 (575) 391-0595

Email:
cx_honm@countryinns.com

Country Inn & Suites By Carlson, Hobbs, NM

https://www.countryinns.com/hobbs-hotel-nm-88240/nmhobbs

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 105 traveler reviews
Ranked #4 of 24 hotels in Hobbs
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    67
  • Very Good
    21
  • Average
    10
  • Poor
    5
  • Terrible
    2

Type of Traveler

  • traveler_type_families
    Family
    33
  • traveler_type_couples
    Couples
    24
  • traveler_type_solo
    Solo travel
    4
  • traveler_type_business
    Business
    42

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Hobbs, NM Hotel Country Inn & Suites Hobbs Hotel Accommodations in Hobbs, NM Hotel Lobby in Hobbs, NM Fitness Center at Hobbs Hotel
Traveler Photos
Front Entrance Indoor Pool Room Photo Breakfast Area Lobby

Most Recent Traveler Reviews:

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  • Gerald W
    Chattanooga, Tennessee
    “A great place to stay!”
    Reviewed 
    July 17, 2016
    Trip type: 
    Family
    You will be pleased with this Country Inn and Suites. The manager and staff will go out of their way to help ensure your stay is the best it can be. Our room was clean and comfortable. The daily breakfast was a great way to start each day. The pool, hot tub and fitness room were very nice.
    Stayed 
    July 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Abirami C
    Santa Fe, United States
    “Great value and amenities for the price.”
    Reviewed 
    July 15, 2016
    Trip type: 
    Business
    Comfortable room with fridge and microwave, sufficient linen and toiletries in bathroom, and above all the water quality is very good. Most hotels I have stayed in Hobbs have a slimy/oiliness to the water and one does not feel clean after a shower or wash. This is probably due to overuse of softening agents. Country Inns and Suites water was of good quality - enough lather that washes away clean. The hot breakfast was an additional bonus especially when travelling for work and time is limited. the cost of the room was also reasonable when considering the above qualities.
    Stayed 
    July 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Sheri R
    United States
    “Beware”
    Reviewed 
    June 28, 2016
    Trip type: 
    Business
    The maid service took the towels but never brought any fresh towels on the second day of a six day stay. We had to call the desk that afternoon to get service. Our friends in another room had no maid service the first two days, and had to go to the desk to complain and ask for service. When we came back to the room, not only did we have towels, but the purse and ipad computer that I had place under the pillows on the bed that I had made up myself were laying out in the middle of the bed!!! I was shocked. On the third day, I found a key card outside my door. I had my key card, but tried that one in my door. It opened it!! I told my friends about it. We tried it in their door, and it opened it, too!! I was very alarmed. My friend told the desk attendant, who said they had no missing room keys. No one even asked for the card to be turned in, so I kept it until checkout. I never tried it on any other doors. My friend found two dead roaches in her bathroom floor. When she complained to the desk, they did not come remove them. I checked in on Sunday evening. On Monday morning there was no fresh fruit in the breakfast lounge. I asked the attendant about it. She said the delivery truck had not brought any and they only deliver once a week. I asked if the motel would be going to a local market to get any. She said no. On Tuesday morning there were a couple of badly bruised apples. I asked about the fruit again and was told they were the leftovers. So, I went to buy blueberries and bananas and carried them into the lounge for my breakfast each morning, however, bananas suddenly appeared the very next day. I think the attendant was keeping the fruit back for herself. I saw her make her own breakfast each morning, which may be allowed, but made me feel suspicious. When we were ready to check out on the sixth morning, the desk was unable to make change until the manager came in. We were told that would be at 8:00am. We were ready to leave at 6:00am!!! How is it possible that customers are expect to delay their departure by two hours??? We were all able to pool together our cash and only had to lose $2.00 in the two transactions and leave by 7:30am. The breakfast lounge did not open until 7:00am anyway!!! Overall, I feel there is a serious management issue at this facility and possibly illegal workers with very lax and unprofessional behaviors. I am also letting New Mexico Association of Counties and New Mexico County College know about these problems so they will not be listing this facility for future events.
    Stayed 
    June 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Hobbs, responded to this review,
    July 06, 2016
    Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the staff service provided to you and availability of breakfast items. Your feedback is very beneficial and will help us facilitate all necessary staff and hotel improvements to ensure a positive guest experience.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.