the side rooms is more convenient with 2 side entrance door (Mandy832)
Wed Feb 22 04:20:11 CST 2017
Check the water temp in the bathroom faucets (Z4854JOdanielh)
Thu Dec 22 05:28:12 CST 2016
First floor rooms are nicest. (twotravelors42)
Sat Dec 10 14:09:58 CST 2016
They do the best they can to cater to your needs. (Steven P)
Fri Sep 23 05:43:32 CDT 2016
Book early for the best rates (Brenda J)
Tue Jul 05 20:08:09 CDT 2016
Most Recent Traveler Reviews:
Annville, United States
“Very Disappointed LONG TIME Club Carlson Member review by BIG-DaddyLane68 from Annville, United States”
April 19, 2017
The breakfast's served was cold, dried out, and the eggs were very runny. Just plain nasty. The waffle batter was empty, and the one time I did find waffle batter, it was soo watered down watered down, it was barely edible!! Even after bringing it to the attention of your breakfast staff, they didn't seem to have the time to address my concerns or be bothered with my issues. After requesting 4 times for the internet password; 1 at time of check in, 1 later that evening, once the next morning, once Sat evening, and then finally on Easter Sunday, they called your internet tech support in front of me, and I was told that I had the incorrect password, yet it was the same password I was given on 4 separate times. Clearly your front end staff doesn't know or realize that your internet password had been changed. And finally I WAS NOT recognized as a Club Carlson member, or offered my complimentary upgrade!!
Review collected in partnership with this hotel
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review,
April 20, 2017
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We apologize for the breakfast and the other issues you had with our hotel. We hope for another opportunity to exceed your expectations.
“Great Stay review by Jennifer B from Lynchburg, Virginia”
April 14, 2017
This stay was everything you would expect from the Country Inn & Suites hotel chain. Rooms were spotless, beds were comfortable, staff was joy-filled and the pool was warm. The staff went out of their way to accommodate our family and we really appreciated our time here. Would definitely stay again.