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Address:
Plot No. 301/302
Sector 12
Gurgaon  122001  India
LAT: 28.468094 LONG: 77.038085
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)
+1800 1800 456 (India Toll-free)

Email:
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Country Inn & Suites By Carlson Gurgaon Sector 12

https://www.countryinns.com/gurgaon-hotel-in-122001/indcxtw

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 355 traveler reviews
Ranked #32 of 231 hotels in Gurgaon
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    141
  • Very Good
    145
  • Average
    39
  • Poor
    17
  • Terrible
    13

Type of Traveler

  • traveler_type_families
    Family
    52
  • traveler_type_couples
    Couples
    42
  • traveler_type_solo
    Solo travel
    15
  • traveler_type_business
    Business
    200

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
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Most Recent Traveler Reviews:

  • AbhinavAgr
    “2 star experience at 4 star price review by AbhinavAgr
    2.0  of 5 stars
    Reviewed 
    September 18, 2016
    Trip type: 
    Couples
    I have stayed in country inn before and found the experience to be excellent value for money. But this did not happen in country inn, sector 12, Gurgaon. We found a good one night deal on nearbuy and booked the same for night of 29th August. On reception they flat out declared non availability of a double bed room and we were forced to choose the alternative of two single beds joined together as we had already paid. This was not at all expected from such a famous hospitality chain Rooms : The rooms were shabby to say the least. We could open ours only after 25 tries with our key card and a passing couple said the same abt other rooms. There were two telephones in the room and only one of them was working. For that one telephone even the pre defined buttons for room service etc were not working & we were advised to dial proper hotline nos for the same. The television would not work with its own remote and even the room service had difficulties in getting it to work An average room with such facilities really was a big disappointment Food : we ordered chicken biryani for dinner which was quite good and the only high point for our stay. Breakfast : As if the bad room was not enough it was followed by a equally disappointing breakfast. There was quite a variety but the preparation had been clearly done for corporate customers who would not focus on the quality The hakka noodles were bland with veggies tasting really bad. On the kitchen only omelette & dosa were available. We felt that uttapam could easily be added to the same and is standard across even 2 star hotels. Service : we had to call the room service numerous times just to get the TV fixed. Then another 5 calls for getting the beds joined despite it being the first thing the receptionist had promised. Frankly the stay was a total disappointment for us especially with the standards I had cm to expect of country inn. I do not recommend this to anyone for a personal stay. Country Inn really needs to up its services a lot if they expect repeat customers.
    Stayed 
    August 2016
    1.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    GM_CIS12, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this review,
    September 20, 2016
    Dear Guest, Greetings from Country Inn & Suites By Carlson Sector 12!!! Thank you for staying with us and taking out time to review our property on Trip Advisor. We also express our concern over the matter highlighted in your review. We have noted your comments and we will take necessary steps to resolve the issues at the earliest, as applicable. We thank you once again for your generous comments and hope to welcome you back soon. Best Regards, Ravi Ramachandran
  • Mahesha D
    Bangalore, India
    “Stinking Rooms review by Mahesha D from Bangalore, India
    3.0  of 5 stars
    Reviewed 
    August 20, 2016
    Trip type: 
    Business
    Stayed for a night. Rooms are spacious but it was stinking. Rooms are dull with lightings. Do not expect for a good breakfast if you are not diet conscious. Overall it was a average stay.. Not value for the Money...
    Stayed 
    August 2016
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    GM_CIS12, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this review,
    August 22, 2016
    Dear Guest, Greetings from Country Inn & Suites By Carlson Sector 12!!! Thank you for staying with us and taking out time to review our property on Trip Advisor. We also express our concern over the matter highlighted in your review. We have noted your comments and we will take necessary steps to resolve the issues at the earliest, as applicable. We thank you once again for your generous comments and hope to welcome you back soon. Best Regards, Ravi Ramachandran
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.