Get a room near the rear of the hotel to have good access from the parking lot. (Minnesota_Michael_J)
Thu Sep 29 04:09:47 CDT 2016
There is no elevator, so if you have mobility issues ask for a room on the first floor. (ADP2014)
Thu Jul 28 10:36:55 CDT 2016
We always ask for a room on the top floor. In the past we have had noisy children or loud footsteps on floors above us. (Marsha F)
Mon Jul 25 16:44:31 CDT 2016
We always stay on upper floors and so here we stay on the 2nd and in the rear. (Barbara J)
Mon Feb 08 15:50:55 CST 2016
Most Recent Traveler Reviews:
“Great dog policy an lousy breakfast review by Kirk F from Lindstrom”
January 11, 2017
There appeared to be inadequate staff to shovel walkways and warm up food. We have loved the staff, room upgrades, dog policy and breakfast at this hotel for years. There was a change that was, I hope a blip on the radar. We are back on business at the end of February so we will have to see if there are improvements over this visit.
Review collected in partnership with this hotel
Jill N, General Manager at Country Inn By Carlson, Grand Rapids, responded to this review,
January 16, 2017
Thank you for sharing your travel experience with the Country Inn and Suites of Grand Rapids on Trip Advisor. We are sorry to hear about your unsatisfactory experience. We have addressed these concerns with the entire staff in regards to shoveling walkways and breakfast. Thank you for giving us another chance come February. We appreciate your business and we look forward to seeing you!