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11334 Oldenburg Lane
Galena  IL  61036-8104  US
LAT: 42.437418 LONG: -90.44952
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+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (815) 777-2400 Fax: +1 (815) 777-2702


Country Inn & Suites By Carlson, Galena, IL

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 843 traveler reviews
Ranked #3 of 11 hotels in Galena
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
  • Very Good
  • Average
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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Galena hotel exterior Hotel in Galena, IL Galena lobby fireplace Galena, Illiniois standard room with king bed Galena hotel room with two beds
TripAdvisor Photos
Nice waterslide for the bigger kids Great Froggy slide for the toddlers photo0.jpg photo0.jpg Waterslide

Most Recent Traveler Reviews:

  • Gerri N
    Cedar Falls, Iowa
    “Could Be Improved review by Gerri N from Cedar Falls, Iowa
    2.0  of 5 stars
    August 17, 2017
    Trip type: 
    Friends getaway
    The bathroom was not clean. The shower curtain had to be replaced. The wifi was very very unreliable. The response from the desk clerk was the service depends on the number of people accessing the internet. The breakfast room is too small to handle the guests making the breakfast time very stressful.
    August 2017
    3.0  of 5 stars
    3.0  of 5 stars
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    2.0  of 5 stars
    2.0  of 5 stars
    Review collected in partnership with this hotel
    cx_gala, General Manager at Country Inn & Suites By Carlson, Galena IL, responded to this review,
    August 19, 2017
    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. The internet service has just recently been updated for faster speeds and more reliability. I will be calling our provider out right away to ensure everything is in good working order. We are pleased to let our guest know we do have plans in place to update and exspand our breakfast area later this year. Thank you for sharing the feedback and we hope to see you again when your travels bring you back to the area.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.