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Address:
11334 Oldenburg Lane
Galena  IL  61036-8104  US
LAT: 42.437418 LONG: -90.44952
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (815) 777-2400 Fax: +1 (815) 777-2702

Email:
cx_gala@countryinns.com

Country Inn & Suites By Carlson, Galena, IL

https://www.countryinns.com/galena-hotel-il-61036-8104/ilgalena

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 742 traveler reviews
Ranked #3 of 11 hotels in Galena
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    445
  • Very Good
    198
  • Average
    54
  • Poor
    22
  • Terrible
    23

Type of Traveler

  • traveler_type_families
    Family
    305
  • traveler_type_couples
    Couples
    248
  • traveler_type_solo
    Solo travel
    26
  • traveler_type_business
    Business
    26

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Galena hotel exterior Hotel in Galena, IL Galena lobby fireplace Galena, Illiniois standard room with king bed Galena hotel room with two beds
TripAdvisor Photos
Nice waterslide for the bigger kids Great Froggy slide for the toddlers photo0.jpg photo0.jpg Waterslide

Most Recent Traveler Reviews:

  • nelsondd
    Roseville, United States
    “It Could Have been Better review by nelsondd from Roseville, United States
    3.0  of 5 stars
    Reviewed 
    April 17, 2017
    Trip type: 
    Family
    Have stayed here 3 times in the last 5 years. Chose this location because of their pool & slide. Breakfast is not as good anymore. Bed & pillows were uncomfortable. Noise from above guests kept us awake past midnight. Front desk could only do so much...
    Stayed 
    April 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    cx_gala, General Manager at Country Inn & Suites By Carlson, Galena IL, responded to this review,
    April 18, 2017
    Thank you for taking the time to reach out to us. I am disappointment to here that you did not enjoy your stay as you have in the past We have not changed many items on our complimentary breakfast however we do have a rotating menu so it may have been a different menu this stay. We are always open to suggestions so feel free to reach out to me directly at 815-777-2400 anytime and I will defiantly keep your suggestions in mind for any future menu changes that may take place. We also understand how important a quiet environment is and apologize for the noise from the guest above you. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.