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Address:
7120 South Springs Drive
Franklin,  Tennessee  37067  US
LAT: 35.953123 LONG: -86.81567
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (615) 778-0321 Fax: +1 (615) 778-0322

Email:
cx_cool@countryinns.com

Country Inn & Suites By Carlson, Cool Springs, TN

https://www.countryinns.com/franklin-hotel-tn-37067/tncool

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 609 traveler reviews
Ranked #12 of 24 hotels in Franklin

Traveler rating

  • Excellent
    284
  • Very Good
    173
  • Average
    83
  • Poor
    34
  • Terrible
    35

Type of Traveler

  • traveler_type_families
    Family
    256
  • traveler_type_couples
    Couples
    137
  • traveler_type_solo
    Solo travel
    28
  • traveler_type_business
    Business
    134

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Cool Springs, Tennessee Hotel Franklin, Tennessee Lodging Cool Springs, TN Accommodations Franklin Hotel Rooms Hotel Rooms in Franklin, TN
TripAdvisor Photos
The Two Queen Beds, Guest Room at the Country Inn & Suites By Carlson, Cool Springs Lobby at the Country Inn & Suites By Carlson, Cool Springs The Country Inn & Suites By Carlson, Cool Springs Front Desk at the Country Inn & Suites By Carlson, Cool Springs The Pool at the Country Inn & Suites By Carlson, Cool Springs

Most Recent Traveler Reviews:

  • Pamela G
    Ellwood City, Pennsylvania
    “Great stay review by Pamela G from Ellwood City, Pennsylvania
    5.0  of 5 stars
    Reviewed 
    November 17, 2017
    Trip type: 
    Business
    The gentlemen at the front desk (Mark) was amazing He greeted folks with a smile, was professional and pleasant. The room itself was a bit dated, but overall, was a great overnight stay. Breakfast was great too.
    Stayed 
    November 2017
    4.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review,
    November 20, 2017
    Hello and thank you for writing such a great review! We LOVED reading it. We appreciate your kind comments about Mark too, he is a GEM!! Please come back soon. Thank you!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.