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Address:
7120 South Springs Drive
Franklin,  Tennessee  37067  US
LAT: 35.953123 LONG: -86.81567
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (615) 778-0321 Fax: +1 (615) 778-0322

Email:
cx_cool@countryinns.com

Country Inn & Suites By Carlson, Cool Springs, TN

https://www.countryinns.com/franklin-hotel-tn-37067/tncool

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 576 traveler reviews
Ranked #12 of 24 hotels in Franklin

Traveler rating

  • Excellent
    274
  • Very Good
    166
  • Average
    75
  • Poor
    33
  • Terrible
    28

Type of Traveler

  • traveler_type_families
    Family
    240
  • traveler_type_couples
    Couples
    134
  • traveler_type_solo
    Solo travel
    25
  • traveler_type_business
    Business
    125

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Cool Springs, Tennessee Hotel Franklin, Tennessee Lodging Cool Springs, TN Accommodations Franklin Hotel Rooms Hotel Rooms in Franklin, TN
TripAdvisor Photos
The Two Queen Beds, Guest Room at the Country Inn & Suites By Carlson, Cool Springs Lobby at the Country Inn & Suites By Carlson, Cool Springs The Country Inn & Suites By Carlson, Cool Springs Front Desk at the Country Inn & Suites By Carlson, Cool Springs The Pool at the Country Inn & Suites By Carlson, Cool Springs

Most Recent Traveler Reviews:

  • 495barbt
    Los Alamos, New Mexico
    “Franklin Country Inn & Suites review by 495barbt from Los Alamos, New Mexico
    3.0  of 5 stars
    Reviewed 
    August 12, 2017
    Trip type: 
    Family
    Hotel was completely booked so we were unable to get an accessible room. Bathroom toilet was like sitting on the floor. Water had an odor. No usb ports in room. Breakfast was bland. The lobby had been refurbished but the rooms needed some work. There were frig & microwave available in room and they had microwaveable foods available for purchase
    Stayed 
    August 2017
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • debrae255
    Mouton, United States
    “Service was terrible review by debrae255 from Mouton, United States
    3.0  of 5 stars
    Reviewed 
    August 11, 2017
    Trip type: 
    Family
    House keeping starts banging on doors at 8 AM , WE did late check in at 1 AM .Staff was rude and said you should have put Do Not Disturb out. Never stayed where housekeeping came at 8 AM. I will not be staying at this hotel again. Food was good but hotel was average for 6 1/2 hour stay, I feel I sure did not get my money's worth at all.
    Stayed 
    August 2017
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.