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Address:
7120 South Springs Drive
Franklin,  Tennessee  37067  US
LAT: 35.953123 LONG: -86.81567
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (615) 778-0321 Fax: +1 (615) 778-0322

Email:
cx_cool@countryinns.com

Country Inn & Suites By Carlson, Cool Springs, TN

https://www.countryinns.com/franklin-hotel-tn-37067/tncool

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 546 traveler reviews
Ranked #10 of 23 hotels in Franklin

Traveler rating

  • Excellent
    262
  • Very Good
    160
  • Average
    70
  • Poor
    30
  • Terrible
    24

Type of Traveler

  • traveler_type_families
    Family
    223
  • traveler_type_couples
    Couples
    130
  • traveler_type_solo
    Solo travel
    23
  • traveler_type_business
    Business
    120

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Cool Springs, Tennessee Hotel Franklin, Tennessee Lodging Cool Springs, TN Accommodations Franklin Hotel Rooms Hotel Rooms in Franklin, TN
TripAdvisor Photos
The Two Queen Beds, Guest Room at the Country Inn & Suites By Carlson, Cool Springs Lobby at the Country Inn & Suites By Carlson, Cool Springs The Country Inn & Suites By Carlson, Cool Springs Front Desk at the Country Inn & Suites By Carlson, Cool Springs The Pool at the Country Inn & Suites By Carlson, Cool Springs

Most Recent Traveler Reviews:

  • bethbeam
    Mukwonago, Wisconsin
    “Good economy hotel review by bethbeam from Mukwonago, Wisconsin
    3.0  of 5 stars
    Reviewed 
    April 23, 2017
    Trip type: 
    Family
    Beds were comfortable and fantastic water pressure in shower. Breakfast was adequate. Eggs ehhh. Need more variety. Have had better complimentary breakfasts. Thin walls..young kids (wondering where their parents were!) running up the halls yelling MOMMMM at 6:30 Am. Overall clean hotel in a good location for the budget minded family..would stay here again.
    Stayed 
    April 2017
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • N9985DBwilliamb
    Calhoun, United States
    “Very clean, quiet, and comfortable review by N9985DBwilliamb from Calhoun, United States
    4.0  of 5 stars
    Reviewed 
    April 16, 2017
    Trip type: 
    Couples
    Hotel and staff were great, comfortable, clean room. Breakfast bar needed more attention; they were out of coffee (front desk person got some right away for me) and then they were out of eggs as well and there was still 40 minutes left on the breakfast time.
    Stayed 
    April 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • susantA8733KK
    “Cool Springs TN review by susantA8733KK
    3.0  of 5 stars
    Reviewed 
    April 11, 2017
    Trip type: 
    Family
    This was a very average hotel. The staff was indifferent and I spent several minutes waiting upon arrival before the staff acknowledged me to check in. During my two day staff I cannot remember one single staff member greeting me. The room was clean and beds comfortable. The shower did not work properly. There was no hot tub at the pool. Carpet in hallways seemed dingy. Breakfast was average. Friendlier staff could have made a huge difference.
    Stayed 
    April 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.