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Address:
2270 Point Boulevard
Elgin,  IL  60123  USA
LAT: 42.083119 LONG: -88.33278
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (847) 426-6400 Fax: +1 (847) 426-6410

Email:
cx_elgn@countryinns.com

Country Inn & Suites By Carlson, Elgin, IL

https://www.countryinns.com/elgin-hotel-il-60123/ilelgin

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 302 traveler reviews
Ranked #1 of 8 hotels in Elgin
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
    161
  • Very Good
    96
  • Average
    26
  • Poor
    10
  • Terrible
    9

Type of Traveler

  • traveler_type_families
    Family
    144
  • traveler_type_couples
    Couples
    37
  • traveler_type_solo
    Solo travel
    13
  • traveler_type_business
    Business
    71

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
IMAGE THUMB IMAGE THUMB IMAGE THUMB IMAGE THUMB Accommodation in Elgin, IL
TripAdvisor Photos
photo3.jpg photo2.jpg photo1.jpg A picture of our room
A shot of the TV

Most Recent Traveler Reviews:

  • Matthew S
    “Great Location, Great Value, Great Rooms review by Matthew S
    4.0  of 5 stars
    Reviewed 
    October 18, 2017
    Trip type: 
    Family
    WE always choose this location when we come into town from Dallas to see family. We've never been disappointed with the accommodations which are always very clean and inviting. We love the breakfast! The staff always goes above and beyond.
    Stayed 
    October 2017
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • klfricke
    houston, tx
    “Terrible - um... NO Internet service review by klfricke from houston, tx
    2.0  of 5 stars
    Reviewed 
    October 11, 2017
    Trip type: 
    Family
    This hotel needs much updating - A/C in the one-bedroom suite had no vents in the living room, and that room was miserably hot while sleeping, while the actual bedroom was cold, even though we left the door between them open. Most importantly, their Internet connections worked occasionally at night, but in the mornings, I couldn't get a connection at all. I was told to call a toll-free number to get help, but their tech support was a joke - after a long while on hold, they were unable to connect me to someone who actually knew how to help. As a business and pleasure traveler, I will not consider this property until the above updates have been completed. P.S. They have no plans for upgrades that the front desk is aware of
    Stayed 
    October 2017
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Elgin, responded to this review,
    October 15, 2017
    Thank you for taking the time to reach out to us. We are sorry to hear that you were not pleased with your stay due to the condition of the hotel including your room, amenities, the internet connection was not up to it's best speed and the service you received from our staff at that time. This is certainly not the kind of experience we would like you to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope that you will consider staying with us again so that we may have the opportunity to provide you an experience that is truly excellent in all aspects.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.