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Address:
3614 Gateway Drive
Eau Claire  WI  54701  USA
LAT: 44.779794 LONG: -91.43213
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (715) 832-7289 Fax: +1 (715) 832-0849

Email:
cx_eauc@countryinns.com

Country Inn & Suites By Carlson, Eau Claire, WI

https://www.countryinns.com/eau-claire-hotel-wi-54701/wiclaire

TripAdvisor Traveler Rating:

4.5 of 5 stars
Based on 200 traveler reviews
Ranked #4 of 25 hotels in Eau Claire
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    113
  • Very Good
    61
  • Average
    16
  • Poor
    5
  • Terrible
    5

Type of Traveler

  • traveler_type_families
    Family
    86
  • traveler_type_couples
    Couples
    28
  • traveler_type_solo
    Solo travel
    7
  • traveler_type_business
    Business
    58

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Exterior of Eau Claire Hotel Hotel in Eau Claire, Wisconsin Eau Claire, WI Hotel's Comfortable Lobby Hotel's Fitness Center in Eau Claire, WI Eau Claire Hotel with Indoor Pool
Traveler Photos
Target visible from Room Breakfast Bathroom Room View of Super Target from room

Most Recent Traveler Reviews:

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  • 149David
    Illinois
    “Comfortable-Good Staff-Small Breakfast Area”
    Reviewed 
    July 11, 2016
    Trip type: 
    Family
    I enjoy a breakfast that I can enjoy at my leisure. The breakfast was in a very small room that if I remember correctly had only three seating tables. There was one additional table outside of the breakfast area but with those four we had no place to set. People are very rude and like to set and talk or read the paper after they eat and my family of 6 had no place to set. This is a difficult situation to correct but one easy solution would be to provide a conference room or other close by room for additional seating. People get very anxious and thoughtless when they are looking for a place to set and eat. I would compliment to woman working in the breakfast area because she was doing her best to keep everybody happy, she was the salvation for a difficult situation. We also had a good variety and adequately replenished food supply. I am dissapointed when I am not greeted as a "gold" level Carlson Member or given a complimentary upgrade when checking in.I received neither. The ice machines did not have any ice, however the desk staff found a bag for us.
    Stayed 
    July 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • C7239NVgld
    Minocqua, Wisconsin
    “Disappointed”
    Reviewed 
    June 28, 2016
    Trip type: 
    Business
    This is an older property in need of refurbishing. Breakfast on real dishes and silver is great. Bed and furnishing were fine. Location was close to our business destination. Access to main streets were difficult due to heavy traffic past facility and stop sign close to parking exit causing traffic to block exit from hotel.
    Stayed 
    June 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CountryInnEauClaire, Manager at Country Inn & Suites By Carlson, Eau Claire, responded to this review,
    June 30, 2016
    On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We will be undergoing a massive renovation project starting this fall to enlarge our breakfast area, add meeting space, new carpeting throughout the hotel & much more! I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.