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Find answers to your frequently asked questions.

This support topic is in the Reservations category.

Where can I find more information about E-Certs?

E-Certs (Electronic Certificates) are limited time, virtual discounts and special offers that can only be used when booking on radissonblu.com, radisson.com, radissonblu-edwardian.com, parkplaza.com, parkinn.com, countryinns.com, artotels.com and clubcarlson.com using your personal E-Cert code.

E-Certs are issued to a specific customer, typically via email. How do guests get E-Certs? Join Club CarlsonSM. When joining, guests can sign up to receive special offers from Club Carlson and Carlson Rezidor hotels. Already a member? Sign up for special offers.

E-Cert offers vary and are sent to eligible guests. More E-Cert information.

Frequently Asked Questions