Customer Support

Find answers to your frequently asked questions.

This support topic is in the Changing Your Travel Plans category.

How do I cancel or change a reservation online? Will I have access to reservations made through the 800 number?
You may confirm, modify or cancel any reservation online by selecting Change a Reservation. Because is connected to our Central Reservation System, you will have access to online reservations and account history. However, you must create a My Account, designating a guest name and password, to view your reservation. Your account history will be viewable online within 24 hours of establishing a My Account. If you have made your reservation by calling our Countryline reservation center, you will need to call 1-800-456-4000 for assistance.

Frequently Asked Questions