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Address:
3707 Route 281
3707 West Road (GPS Users)
Cortland  New York  13045  US
LAT: 42.586539 LONG: -76.21184
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 753-8300 Fax: +1 (607) 753-8301

Email:
cx_cort@countryinns.com
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Country Inn & Suites By Carlson, Cortland, NY

https://www.countryinns.com/cortland-hotel-ny-13045/nycort

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 810 traveler reviews
Ranked #1 of 10 hotels in Cortland
  • Certificate of Excellence 2017
    Certificate of Excellence 2017
  • GreenLeader Bronze
    GreenLeader Bronze

Traveler rating

  • Excellent
    541
  • Very Good
    198
  • Average
    39
  • Poor
    18
  • Terrible
    14

Type of Traveler

  • traveler_type_families
    Family
    504
  • traveler_type_couples
    Couples
    109
  • traveler_type_solo
    Solo travel
    28
  • traveler_type_business
    Business
    97

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Country Inn & Suites Cortland, NY Lodging in Cortland, NY Cortland Hotel Lobby Cortland Hotel Room Suites in Cortland
TripAdvisor Photos
The hotel frontage photo0.jpg gazebo in the backyard

Most Recent Traveler Reviews:

  • Kevin W
    Nashville, United States
    “Comfortable place to stay review by Kevin W from Nashville, United States
    5.0  of 5 stars
    Reviewed 
    October 06, 2017
    Trip type: 
    Family
    I stay here about once a year when visiting relatives. The staff makes you feel at home and are very friendly and helpful. The rooms are comfortable and spacious. The breakfasts are good and there are always fresh cookies and coffee available.
    Stayed 
    October 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Kayla C, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this review,
    October 09, 2017
    Thank you for taking the time to comment about your stay at the Country inn and suites. We are pleased to know that your stay with us exceeded your expectations. The team tries very hard to make sure our guests feel right at home and I'm glad this was the case with you. If you are ever in our area again please stop by and say hello and we will make sure you have another comfortable stay.
  • rokkap
    Ascona, Switzerland
    “Where do the high ratings come from? review by rokkap from Ascona, Switzerland
    3.0  of 5 stars
    Reviewed 
    September 18, 2017
    Trip type: 
    Business
    This country hotel is a standard, typical hotel... but major areas like the WiFi Internet and breakfast work surprisingly poorly. For a business traveler, the WiFi experience was very painful. For the breakfast, the composition was OK, but the management of the breakfast failed, with missing items and delays... The rooms we quite adequate.
    Stayed 
    September 2017
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Kayla C, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this review,
    September 20, 2017
    I thank you so much for sharing the details of your recent experience with me. I truly apologize for the frustration with the Wi-Fi, We are working diligently to improve the high speed internet service in our hotel. I understand that this is an important amenity for our guests, and I am truly sorry for any inconvenience this caused for you. Please feel free to reach out to me directly about the breakfast Items, we are always looking for Ideas to better improve our wide spread of Items on our breakfast bar. Thank you again for sharing your feedback we certainly use your feedback to better improve our operations. I thank you again and I hope you have a wonderful rest of your day. Kayla Comfort 753-8300
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.