Address  l  Telephone  l  E-mail   l   Map  
Address:
3707 Route 281
3707 West Road (GPS Users)
Cortland  New York  13045  US
LAT: 42.586539 LONG: -76.21184
View and Explore

Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 753-8300 Fax: +1 (607) 753-8301

Email:
cx_cort@countryinns.com
Sales

Country Inn & Suites By Carlson, Cortland, NY

https://www.countryinns.com/cortland-hotel-ny-13045/nycort

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 737 traveler reviews
Ranked #1 of 10 hotels in Cortland
  • Certificate of Excellence 2016
    Certificate of Excellence 2016
  • GreenLeader Bronze
    GreenLeader Bronze

Traveler rating

  • Excellent
    497
  • Very Good
    181
  • Average
    35
  • Poor
    14
  • Terrible
    10

Type of Traveler

  • traveler_type_families
    Family
    459
  • traveler_type_couples
    Couples
    103
  • traveler_type_solo
    Solo travel
    22
  • traveler_type_business
    Business
    90

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Country Inn & Suites Cortland, NY Lodging in Cortland, NY Cortland Hotel Lobby Cortland Hotel Room Suites in Cortland
TripAdvisor Photos
The hotel frontage gazebo in the backyard daughters graduation in cortland ny

Most Recent Traveler Reviews:

  • V5091ZXthomasr
    Williston Park, NY, United States
    “Feel at home when your on the road review by V5091ZXthomasr from Williston Park, NY, United States
    5.0  of 5 stars
    Reviewed 
    April 24, 2017
    Trip type: 
    Family
    If you're looking for an excellent alternative lodging due to lack of availability or a need to save a few dollars when staying in the Ithaca College, Cornell University or Finger Lakes region check out the Country Inn in Cortland. Located a short drive from the Ithaca area it is definitely worth considering a stay at this hotel. The rooms are spacious, warm and accommodating, clean and well kept. Your supplied with all of the things that make travelling a pleasure as opposed to a chore such as a microwave, fridge and hair dryer. There are nice extra's like a pool and a whirlpool as well as great breakfast buffet. It is nice to find a place that provides so much without leaving your wallet empty.
    Stayed 
    April 2017
    5.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Kayla C, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this review,
    April 26, 2017
    I thank you so much for your Awesome review of our hotel and team. We felt honored that you though our hotel was well kept and Clean. We always strive to ensure our guest have the best possible stay while with us and we feel honored that we exceeded your expectations. I thank you for sharing your feedback with our future, potential guests and we do look forward to hosting your stay again when your travels bring you back to Cortland. Thank you again and have a wonderful rest of the day
  • lauratX8339SZ
    “Need More Staff on Busy Weekends review by lauratX8339SZ
    3.0  of 5 stars
    Reviewed 
    April 24, 2017
    Trip type: 
    Family
    We have been staying at this Country Inn & Suites at least twice a year for the last four years. The staff is always friendly and helpful; and the establishment very clean. However, on our last visit, many common areas of the hotel were dirty. In addition, there was not enough staff on duty to accommodate all the visitors staying there: the wait to check in was very long (only 1 person); there was no cups available for tea or coffee; and our favorite, no freshly baked cookies available. The staff, as always, was very friendly, courteous and helpful, just more needed to be on duty.
    Stayed 
    April 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Kayla C, General Manager at Country Inn & Suites By Carlson, Cortland, responded to this review,
    April 26, 2017
    I thank you so much for sharing the details of your recent experience with me. I truly apologize for any and all concerns that you mentioned. I completely understand your frustration with having to wait a longer time to check in. We usually have two staff members on during the check in process to make it a smoother process. Please know that we will certainly use your feedback as a learning opportunity for our team and we make sure this situation does not occur in the future. We do use your feedback to improve our operations and really want to WOW you during your next visit . I thank you again and hope that you have a wonderful rest of the day.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.