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Address:
1155 Evans Way Court
Columbus  Ohio  43228  US
LAT: 39.975851 LONG: -83.15346
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Reservations:
+1 (800) 596-2375 (US/Canada Toll-free)

Telephone: +1 (614) 853-1257 Fax: +1 (614) 853-2313

Email:
cx_cwes@countryinns.com

Country Inn & Suites By Carlson, Columbus West, OH

https://www.countryinns.com/columbus-hotel-oh-43228/ohcolumw

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 192 traveler reviews
Ranked #41 of 143 hotels in Columbus
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    82
  • Very Good
    59
  • Average
    26
  • Poor
    13
  • Terrible
    12

Type of Traveler

  • traveler_type_families
    Family
    98
  • traveler_type_couples
    Couples
    41
  • traveler_type_solo
    Solo travel
    5
  • traveler_type_business
    Business
    34

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Visit This West Columbus Hotel Columbus Hotel's Comfortable Lobby Spacious Columbus Hotel Rooms Accommodations in Columbus, OH Whirlpool Suites in West Columbus
TripAdvisor Photos
Front of hotel at night Warm pool water Some of the stains on the sheets when blankets were pulled back Pool sign on door Bathroom

Most Recent Traveler Reviews:

  • beverlye612
    St. Peters, United States
    “Country Inns Columbus review by beverlye612 from St. Peters, United States
    5.0  of 5 stars
    Reviewed 
    February 20, 2017
    Trip type: 
    Family
    This hotel was priced very fairly and efficiently, rooms were very clean, staff was very helpful and pleasant. Beds were extremely comfortable and bedding wonderful. Very important to me. Convenient breakfast, and hot tub and pool was very clean as well. Smoke free as well. Very important.
    Stayed 
    February 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • CJW232
    Newfield, New York
    “Poor Customer Service review by CJW232 from Newfield, New York
    2.0  of 5 stars
    Reviewed 
    January 26, 2017
    Trip type: 
    Family
    The front desk clerk was not customer service oriented, she was not customer friendly. There was a lot of noise in our room all night long. We could hear the people in the hall and the smokers going out to smoke and chat. Our toilet didn't flush properly, even had to use the hotel plunger. Getting to the hotel was a maze.
    Stayed 
    January 2017
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Dinesh P, Manager at Country Inn & Suites By Carlson, Columbus West, responded to this review,
    January 27, 2017
    Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.