Traveler tips help you choose the right room.Room Tips (5)
Avoid Hotel. (Tommy H)
Mon May 08 12:57:07 CDT 2017
4th floor was very quiet (kmbchgrl)
Sun Jan 29 13:18:50 CST 2017
#118 good bed, tv, has handicap shower-no tub towels very nice and plentiful (Yogi L)
Mon Dec 26 16:42:35 CST 2016
stay on the top floor to avoid the flush of those above you (Paul T)
Sat Nov 12 15:48:51 CST 2016
My tip is: do not stay here. (AnnMarie622)
Wed Oct 19 06:59:38 CDT 2016
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Most Recent Traveler Reviews:
Nichole D
Summerville, United States
“Good, Bad, and Ugly review by Nichole D from Summerville, United States”
Reviewed
July 03, 2017
Trip type:
Family
Although staff was very pleasant and friendly, the hotel shows obvious signs of wear and tear and is badly in need of an update. The carpet was stained in my room, the sofa and chairs had stains on both sides of the cushions, big hole in sofa chair, Lighting was poor, remote control for one of the TV's did not work (even with fresh batteries placed). On the positive side, the breakfast was good, but unfortunately not enough to make me want to stay again.
Stayed
July 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
SM_HotelGM, General Manager at Country Inn & Suites By Carlson, Columbia at Harbison, responded to this review,
July 06, 2017
Thank you for taking the time to share your feedback. We are sorry your experience did not meet your expectations. We take the time to listen to your constructive comments so we can continually improve our services. Our goal is to ensure a comfortable stay and we are disappointed to hear we fell short of your expectations.
We apologize that you felt the lighting was poor, however, all our rooms have multiple light fixtures and newly installed bright LED's to provide a bright yet comfortable setting. We were unable to locate any holes or tears in any of the seating in the room, and we were unable to replicate the issues with the TV remote as we discovered it was fully operational without making any changes or repairs.
We are glad to hear that our staff were friendly and pleasant, and that you enjoyed our hot breakfast in the morning. However, we apologize you were not satisfied with the condition of the hotel during your stay, and we will continue to investigate your comments to improve upon our service and facility. Should you have any concerns during your stay, please discuss them with any of our employees, so we can address any concerns that may impact your stay.
Your feedback was shared with our team, and we hope you will give us another chance in your traveling future.
613leighh
St. Louis, United States
“AMAZING HOME AWAY FROM HOME review by 613leighh from St. Louis, United States”
Reviewed
June 27, 2017
Trip type:
Couples
The Country Inn & Suites near Harbison/Columbia SC was an excellent choice for our week long stay. Everything from the clerk at check-in, the large, clean room, comfortable bed, breakfast buffet (and daily choices), staff and location were all an extremely satisfying experience !! HIGHLY RECOMMEND !!
Stayed
June 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
Edward C
Port St Lucie, United States
“First night on the road review by Edward C from Port St Lucie, United States”
Reviewed
June 26, 2017
Trip type:
Family
We found this location to be very clean and comfortable. The halls had a pleasant smell as opposed to the smell of a musty location. The staff was very helpful and the breakfast was very good. The breakfast staff went out of her way to be helpful and pleasant.
