Try getting a room on the west side of the hotel for a little less light in the morning. (Sid_and_Roxy)
Mon Apr 17 16:47:39 CDT 2017
Room 312 was a King suite with hot tub and we were told this is their "nicest" room! It did not disappoint! (Alison M)
Wed Feb 15 07:56:43 CST 2017
a room not by the back door where the employees are smoking (Kim P)
Fri Feb 03 03:03:22 CST 2017
Most Recent Traveler Reviews:
Des Moines, United States
“Substandard review by 953glendal from Des Moines, United States”
June 22, 2017
This location doesn't measure up to the quality of chains other locations. Facility looked old and in dire need for deep cleaning. Wallpaper peeling in hallways and in rooms. Strange odor throughout building. Breakfast was substandard and unappealing.
Review collected in partnership with this hotel
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review,
June 23, 2017
I do apologize for these issues you mentioned and I will be sure to follow up with my team to ensure they are addressed and resolved. Thank you very much for bringing it to my attention. My apologies again and I hope you have an enjoyable weekend!
-Eric Bridges, General Manager