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7051 McCutcheon Road
Chattanooga,  Tennessee  37421  US
LAT: 35.046634 LONG: -85.15490
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+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (423) 899-2300 Fax: +1 (423) 899-2282


Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, TN

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 586 traveler reviews
Ranked #25 of 96 hotels in Chattanooga
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
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Hotel Photos
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TripAdvisor Photos
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Most Recent Traveler Reviews:

  • 480chinaw
    Atlanta, United States
    “Do not stay here!! review by 480chinaw from Atlanta, United States
    1.0  of 5 stars
    May 05, 2017
    Trip type: 
    The hotel was under renovations and we were not advised of this even though our reservation was booked via telephone by a staff member employed at the actual hotel location! The room was ABSOLUTELY horrible. There was a stain on the drapery, the tub had sheet rock particles in it, the floor was dusty, and the couch was badly stained and should have been discarded years ago along with the badly beaten lamp shade. NEVER again! By the way, the manager was not on site when the conditions were reported. I have called the property and still no response. The worst's been a week since our visit. NEVER again!
    April 2017
    1.0  of 5 stars
    1.0  of 5 stars
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    1.0  of 5 stars
    3.0  of 5 stars
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review,
    May 08, 2017
    Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with your stay due to multiple issues particularly with the renovation, amenities, and cleanliness of your guest room at that time. This is certainly not the kind of experience we would like for valued guests, like you to have. Your feedback is highly appreciated and will be forwarded to the hotel management to ensure that situation like this won't happen again. We still look forward to see you in any of our Country Inns & Suites Hotels in the future.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.