They might have rooms that have been recently refurbished, so it wouldn't hurt to ask. (raysan208)
Sun Jun 04 05:49:27 CDT 2017
It was quiet even though our room was right across from the elevator. (omatonolan)
Tue May 16 14:18:35 CDT 2017
Stay elsewhere. (safetybobann)
Mon Jun 13 09:34:08 CDT 2016
Consider a room on the third floor.to avoid hearing footsteps from above. (indeaugie)
Thu Mar 03 08:21:58 CST 2016
Most Recent Traveler Reviews:
“Get housekeeping before they leave! review by peggyb78”
November 12, 2017
We had a master key, yes to all the rooms! AND they told us it was!! Housekeeping left for the day and didn't clean our room because we had the do not disturb on our door for about an hour because I was working and in a meeting. Never came back, never offered it again. Front desk girl said we could leave our garbage in the hall. We had some food in the corner from previous people. yuck. No offer of clean towels or ANYTHING. Rates are a joke, all over the place $60-135 for the same night, but they can't change them once you check in. Don't think I'm going back!
Review collected in partnership with this hotel
WalkerT80, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal Airport, responded to this review,
November 15, 2017
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
Should you have any concerns during or after your stay, please reach out to any of our employees directly.
Chicago, United States
“My advice about reserving with this hotel and company. review by 713dianee from Chicago, United States”
October 27, 2017
Make sure to call the hotel and not the 877 number. The hotel staff are much friendlier and will help with your reservation. When I called the 877 number, my reservation would have been more than $50 additional and I was told that those were the hidden fees and also told that I needed to book asap because it was the last room available for the night. It was all lies. I very much felt like I was dealing with a used car salesman with the push to make the reservation. I had to hang up on him because he wouldn't take no for an answer. It is a nice hotel, just don't call the 877 number to reserve. Call the hotel instead.