Extra large room is really nice (whereshouldwego44)
Sun Nov 27 14:10:41 CST 2016
I would image every room at this hotel is equally dirty (gingerl41)
Tue Oct 18 10:44:00 CDT 2016
North side of motel overlooks lake area. (William D)
Tue Oct 11 08:47:27 CDT 2016
Our room on the 3rd floor was fine (except for the cleanliness issues), but I'd stay away from the rooms near the ice machines. (IowaGozzie)
Fri Aug 19 06:14:36 CDT 2016
Most Recent Traveler Reviews:
“Not able to process a wake-up call review by Susan R from United States”
August 14, 2017
Stayed two nights. Requested a wake-up call for both mornings. I received no calls. When making the second request, I told the front desk person about not receiving a call they chuckled and said sorry. There was also a hole in the tub/shower unit.
Review collected in partnership with this hotel
CX_Ames, General Manager at Country Inn & Suites By Carlson, Ames, IA, responded to this review,
August 15, 2017
Thank you for taking the time to share your feedback with us. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We apologize for your wake up call not going through properly. We have since looked into and corrected the issue to assure this doesn't happen again. We hope for another opportunity to exceed your expectations.
“July 2017 review by Kelli B from Lennox”
July 30, 2017
Great place to stay — friendly staff, clean and spacious rooms, nice indoor pool and even some nice outdoor seating. A nice surprise — we were given a drink ticket when we checked in (for the adults) to enjoy a beverage at the patio bar. The complimentary breakfast was also good. Great hotel for the weekend!