Call before you assume there is a pullout sofa. (Sarah S)
Wed Aug 09 19:01:03 CDT 2017
The elevator bell is pretty loud, might be best to stay on either end. (BigTA)
Tue Aug 08 13:55:05 CDT 2017
The room was good, they just didn't clean in a timely fashion (Gwendolyn T)
Tue Aug 08 04:30:33 CDT 2017
Most Recent Traveler Reviews:
“Perfectly Acceptable Hotel for the Money review by Caryn B from Indianapolis”
January 08, 2018
Our room was well-appointed, well maintained and clean. The value for the price was good and the features (indoor pool, fitness room, complimentary breakfast) were all great. The hotel is centrally located to many different attractions and services. Overall, we enjoyed our stay. We had a minor issue with the customer service focus of the staff, but overall, it was a good value.
Review collected in partnership with this hotel
Jaimee K, Director of Sales at Country Inn & Suites by Radisson, Novi, MI, responded to this review,
January 10, 2018
Dear Caryn B,
Thank you for taking the time to write about your recent experience. We are happy to read that you enjoyed your stay. However, we do apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.