Choose another hotel. There are several others in the area and this doesn't deserve the ratings posted. (Robert H)
Sat Mar 31 09:47:40 CDT 2018
west side looks onto a wooded area and is more quiet than the east which faces the interstate (john k)
Sat Mar 17 02:15:21 CDT 2018
Choose a room at a different hotel. (Steve R)
Thu Aug 24 09:13:49 CDT 2017
Best hotel experience ever!!! Love everything about it, no complaints (supermom1983)
Sun Oct 09 06:15:09 CDT 2016
Most Recent Traveler Reviews:
“a few problems review by gaysmith2018 from McAlester, Oklahoma”
July 26, 2018
overall the room and facility were fine, but I have a few issues. The toilet was nearly overflowing the first night but this was resolved after I reported the next morning. The dead bolt on the door would not work so I could not securely lock the door once inside the room and this was not corrected during my 3 night stay after reporting my first morning there. The room had an AC unit under the window and the cover was laying in the floor when I returned to the room on day 2 and was not re-attached prior to my check out.
“Unimpressed review by talkgirl94”
July 18, 2018
The bathroom shower curtain had dark brown stains on it . When I told the front desk clerk the next morning, she did not seem to surprised. The breakfast was a joke with limited food items and drinks. The bananas were green and no yogurt available. The check in clerk was not friendly or professional. I should have taken the online reviews seriously.
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Norman, OK, responded to this review,
July 23, 2018
Thank you for writing a review. We are saddened to hear about your concern regarding the cleanliness of your room, particularly the shower curtain and that you were not pleased with the reception and service of our check in clerk and front desk staff during your stay. We were also told that our breakfast does not meet your preference and expectations at that time. Certainly this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.