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Address:
2200 South Elmhurst Road
Mt. Prospect  IL  60056  USA
LAT: 42.025278 LONG: -87.94150
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (847) 290-0909 Fax: +1 (847) 290-1774

Email:
Hotel Information

Country Inn & Suites By Carlson, Chicago O'Hare Northwest, IL

https://www.countryinns.com/mt-prospect-hotel-il-60056/ilohare

TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 400 traveler reviews
Ranked #2 of 3 hotels in Mount Prospect

Traveler rating

  • Excellent
    147
  • Very Good
    126
  • Average
    60
  • Poor
    41
  • Terrible
    26

Type of Traveler

  • traveler_type_families
    Family
    162
  • traveler_type_couples
    Couples
    72
  • traveler_type_solo
    Solo travel
    28
  • traveler_type_business
    Business
    80

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Mt. Prospect, Illinois Hotel O'Hare Airport Hotel's Shuttle Northwest Chicago, IL Hotel's Lobby Fireplace Fitness Center at Mt. Prospect Accommodations Hotel with an Indoor Pool and a Whirlpool Spa near ORD Airport
Traveler Photos
Swimming Pool Swimming Pool Hotel Lobby Hotel Lobby Fitness Center

Most Recent Traveler Reviews:

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  • tiffanysP921YQ
    “Needs Update”
    Reviewed 
    July 15, 2016
    Trip type: 
    Family
    This hotel needs updated in many areas such as the pool and the window screens. If the hotel anticipates a busy weekend, especially during the summertime, they either need to invest in another ice machine or prepare for the ice machine to run out. Also they need to fire Raul for being so rude to patrons!
    Stayed 
    July 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Becky G
    Chicago O'Hare, United States
    “Air conditioning did not work”
    Reviewed 
    July 11, 2016
    Trip type: 
    Family
    A/C was not working in our room and the staff could not move us to a similar room. Offered a king smoking room (we had double queen smoking). Besides the smoking, the room would not work for the 3 of us. It was 11pm at night and we had to sleep in a hot room all night. We asked for an adjustment in our price. They offered 10% which was not enough for the unpleasant night of sleep. The hotel is in the middle of a renovation. Good luck!
    Stayed 
    July 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review,
    July 19, 2016
    Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the issues with the AC. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.