Find a different hotel. Public areas not air conditioned, hotel smells musty. (Barbara L)
Sat Sep 29 14:47:25 CDT 2018
Room 118 was the one we were in. Avoid this room unless you like the smell of cigarette smoke and loud voices. (seacheleblue)
Wed Jul 11 05:28:02 CDT 2018
Run fast and far!!! Do not stay here! (epond)
Mon May 07 04:55:16 CDT 2018
Be sure to read reviews and check on the date of the facility (vewillia)
Sat May 05 13:12:40 CDT 2018
Most Recent Traveler Reviews:
“Low value for the money review by hawks172018 from Alpharetta, Georgia”
October 22, 2018
The experience was not worth the room rate quoted. Even though I paid a discounted rate because of membership points, I'm sure others that stayed there weren't as fortunate. There was a hole in the wall, bath room needed caulking, dresser drawer fall apart when I pulled it out. The breakfast was subpar with cold coffee. Claiming a full breakfast with just 2 hot items (biscuit & spicy sausage) No eggs and not much else.
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Montgomery East, AL, responded to this review,
November 10, 2018
Thank you for taking the time to share your feedback. We are saddened reading that your experience was anything less than pleasing due to the concern regarding the room rates, the condition of the accommodations, particularly the wall, the bathroom, the dresser and the food variety served at breakfast during your stay. We understand how important these are and how they are relevant to the complete customer experience. We appreciate your comments which we will also use to help us in fine tuning the property so that upon your return, we can exceed your expectations.