There are stairs to the second floor, so you don't have to take the elevator (Mlbpafan)
Wed Jul 19 20:15:53 CDT 2017
Pick the second floor facing the front. Better view and you don't have to wait for a very slow elevator. (rnmisrahi)
Tue Feb 07 09:09:31 CST 2017
Rm 208, odd numbers face rear (DiRider)
Mon Sep 26 05:22:02 CDT 2016
The hot tub suites are terrific! (mollydax)
Tue Jun 07 13:48:58 CDT 2016
Ask for north view. South view is a pipe yard. (A8598AOjamesd)
Tue May 17 15:27:09 CDT 2016
Most Recent Traveler Reviews:
Meridian, Id, United States
“Lack of Customer Service review by 239janicee from Meridian, Id, United States”
September 16, 2017
I booked two rooms and in the morning, one room had no hot water. At check out time, the receptionist said a boiler had gone out and a few guests did not get hot water. I asked if there was any compensation and her response was "It is not our fault." I requested to speak to a manager and was informed she was off. I got a card for Feneral Manager, Tabatha Bridwell and called her. After several tries, she finally returned my call and said she would get back to me the next day with a resolution. I still have not heard back.
Review collected in partnership with this hotel
Tabatha M, General Manager at Country Inn & Suites By Carlson, Boise West, ID, responded to this review,
September 17, 2017
We are sorry to hear of your unsatisfactory experience during your stay. It is very unfortunate when situations like this arise. With talking to you on the phone and getting better feedback, we are taking every action to make sure that all concerns are handled in the best possible way. I will be giving you a courteous call to provide you feedback. We hope you will consider us again when you are in the area.
“Comfortable and Clean review by Dusty642013 from Salmon, Idaho”
September 11, 2017
Very good experience each time we stay here. No pets are allowed and everything smells fresh and clean. Location is very convenient for us. Close to restaurants and gas stations.Car wash nearby. We feel as if we have lots of privacy too.