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Address:
2001 Mount Harmony Church Road
Matthews  NC  28104  United States
LAT: 35.105796 LONG: -80.68226
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (704) 846-8000 Fax: +1 (704) 847-2250

Email:
cx_math@countryinn.com

Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

https://www.countryinns.com/matthews-hotel-nc-28104/ncmatthe

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 462 traveler reviews
Ranked #5 of 12 hotels in Matthews

Traveler rating

  • Excellent
    206
  • Very Good
    102
  • Average
    67
  • Poor
    53
  • Terrible
    34

Type of Traveler

  • traveler_type_families
    Family
    232
  • traveler_type_couples
    Couples
    71
  • traveler_type_solo
    Solo travel
    27
  • traveler_type_business
    Business
    87

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Standard Room Lobby Lobby Update Fitness Center Standard Room

Most Recent Traveler Reviews:

  • Voyage59137229283
    “Good place to stay review by Voyage59137229283
    5.0  of 5 stars
    Reviewed 
    November 12, 2018
    Trip type: 
    Friends getaway
    The staff was very courteous and quick to make sure my stay was enjoyable. I would always recommend this hotel to anyone. I've stayed here twice and have never had a issue with the area or the condition of the hotel.
    Stayed 
    November 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Christopher B, General Manager at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC, responded to this review,
    November 14, 2018
    Thank you so much for the review! We are very happy that we have continued to offer you a great place to stay for your adventures in the area. If you ever need anything please do not hesitate to call. We can not wait to host your future excursion.
  • sbvpersonal
    “Racists staff, Rooms with no AC, dirty courtains and bed sheets review by sbvpersonal
    1.0  of 5 stars
    Reviewed 
    October 23, 2018
    Trip type: 
    Family
    My air conditioner was broken, the staff doesn't fix it or resolve the situation. She told me that she can make a check out if I want, because they doesn't have other room s available. The worker that check my room thermostat told me that she was cold, so she can't feel the heat in the room. This lady was so rude and racist.I slept all the night with the window open in the first floor, I was afraid some one can come in.
    Stayed 
    October 2018
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    1.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Christopher B, General Manager at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC, responded to this review,
    October 29, 2018
    Thank you for your review of our hotel. We have looked at the room in question and was informed by the staff at the time that the AC was working properly. The guest service relations person had informed me of the incident with the AC and told me that you were ok with the unit until we could get a professional out to diagnose the AC because the weather was mild and not hot because of the fall season. We also had a HVAC technician come in the next day to double check the unit and make sure it was working properly. The unit itself was fine the technician did not report any issues. We apologize you were not satisfied with your stay and will use your review to better provide a great experience for you in the future.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.