This location is also in the downtown Matteson, so plenty of shopping and lots of places to eat. (MzMBB)
Sat Sep 08 05:25:45 CDT 2018
Just don't stay here! (Christy P)
Wed Aug 01 13:26:02 CDT 2018
check out the king suite (Jack R)
Sun Jul 01 11:06:56 CDT 2018
Use another hotel! (Minnie S)
Mon Jun 25 04:34:41 CDT 2018
The only thing is to make sure the air conditioners are working properly. (ShayMarie_80)
Thu May 10 07:00:51 CDT 2018
Most Recent Traveler Reviews:
Lake Charles, Louisiana
“First time in Chicago review by Go42203829768 from Lake Charles, Louisiana”
January 28, 2019
Overall my stay was good. I choose my hotels by price, and amenities. It must be a good value yet not a run down hotel. It must have a great fitness center and must have a variety of healthy breakfast options. Cleanliness is also a must followed but great customer service.
MgtTeam, General Manager at Country Inn & Suites by Radisson, Matteson, IL, responded to this review,
February 12, 2019
Thank you for stay is with us. Hope to see you soon.
“Great staff, bad hotel review by GoPlaces18969685040”
January 16, 2019
The exterior of the hotel is very inviting and modern, but the inside is completely outdated and worn down. Lots of damage and wear to the walls and flooring around the entire hotel. Cleanliness was a big issues. the whole hotel smelled bad and I had to change rooms because it was still dirty after being cleaned. We ended up leaving after the second night because the second room I was given was still dirty the the overall vibe was uncomfortable. Despite this the staff was very friendly and helpful and a lot of the problems were based on the general condition of the hotel.
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Matteson, IL, responded to this review,
January 17, 2019
Thanks for taking time to post a review. We're glad you appreciated the service of our staff and the facade of the hotel. On the other hand, we're sad knowing that your stay was anything less than pleasing due to the cleanliness and condition of the rooms provided and facility, particularly the flooring, the walls and the smell at that time. We make it a point to put in extra effort to ensure cleanliness, proper functionality and presentation of our facilities, and we are sorry if we fell short of that expectation. We appreciate this feedback, as we can share it with the team and use it for further developments of our hotel. We look forward to having you back to our humble abode, so that we may redeem ourselves and provide you an even better guest experience.
“Couples night review by Climber56707750544 from Chicago, Illinois”
January 14, 2019
Very clean nice and friendly well treated when I walked in very delicious breakfast pool was awesome and had a wonderful stay at your hotel it was a little confusing how to get there but after found was awesome