Any ...elevators are a plus...all rooms are comfortable (Donna G)
Sat Aug 19 05:34:40 CDT 2017
All are good (Donna G)
Wed Mar 08 13:26:42 CST 2017
There is a guest laundry on the first floor in the 100's area, very convenient. (Ralph T)
Sun Oct 16 07:54:39 CDT 2016
Most Recent Traveler Reviews:
Black River Falls, WI.
“Been here before but this time wasn’t happy review by 281duanew from Black River Falls, WI.”
July 04, 2018
No towels in pool area, had to use room towels! No xtra blankets! Lady at front desk was frustrated but polite. They were sold out on the nite we were there. There should hav been two people there that night as that would hav helped. We asked for an extra blanket and they ran out! Not happy. We had ants in our room. They hav us a 25.00 discount that’s what the lady said she was authorized to give us, but we thought it could hav been more. We hav stayed here several times before and been very happy & gav it a 5 star rating. Breakfast was great as usual and room clean and comfortable, except the ants.
Kassie N, General Manager at Country Inn & Suites by Radisson, Mason City, IA, responded to this review,
July 11, 2018
Thank you for your feedback on your recent stay. I am saddened to read that we did not meet your expectations during this stay. Our main goal is to make sure each guest has the same great experience each stay. I will review with my staff on solutions to your problems during this stay. Thank you again for staying with us and we hope to exceed your expectations during your next stay.