Any ...elevators are a plus...all rooms are comfortable (Donna G)
Aug 19, 2017
Most Recent Traveler Reviews:
“Disappointed review by Sherpa16706475020 from Rockford, Iowa”
May 03, 2019
Was very disappointed. Have stayed here many times
The hot tub always seems to be broken and that's part of the reason we stay here is for the hot tub. Also the vending machine on our floor was broken and there was no out of order sign on it. We had to go to another floor to get a soda. Also we had to program our own TV, no channels came in until we did. It was absolutely ridiculous. Not sure I will go back.
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Mason City, IA, responded to this review,
May 05, 2019
Thank you for your continued patronage and for taking the time to write a review. We feel sad to hear that your stay was less than satisfying due to the condition of the hot tub, vending machine and the television at that time. We always desire for our valued guest's experience to be outstanding and we regret that we fell short of your expectations. Know that your feedback is highly important to us and will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.
“Nice comfy room review by Curiosity10250382748 from Scarville, Iowa”
May 02, 2019
I had surgery scheduled the following morning. We had a relatively quiet room nice and clean! Comfortable bed but could have used another blanket in the room. I know I could have asked the front desk to bring me one but I was too lazy. I marked my trip as business because it definitely was not leisure. You may want to add health reasons or hospital stay on your questionnaires or other if it matters to you.