Traveler tips help you choose the right room.Room Tips (5)
The first floor rooms are very convenient. Parking might be tight if the hotel is full (it wasn't full on either of our stays.) (sieglgesin)
Sun Feb 03 09:23:01 CST 2019
A room overlooking restaurant, See comments. (Lynn K)
Tue Sep 18 06:03:40 CDT 2018
The TV doesn't work in room 204:( (we_drive)
Sat Aug 04 16:44:56 CDT 2018
check out ALL aspects of the room as soon as you get in the room- especially the bed for sleep quality (roxannes411)
Thu Feb 22 16:03:13 CST 2018
stay away, horrible service and facility (Jay K)
Wed Nov 22 08:16:32 CST 2017
TripAdvisor Photos
Most Recent Traveler Reviews:
R8531RFpatrickm
DeSoto Missouri
“Bussiness review by R8531RFpatrickm from DeSoto Missouri ”
Reviewed
January 07, 2019
Trip type:
Business
The best stay close to anything I needed there is not a lot to say the stay was as I expected it to be I stay at hotels across the lower 48 and always staying at different hotels this one is at the top of the list
Stayed
December 2018
Rooms
Value
Carol R, General Manager at Country Inn & Suites by Radisson, Madison Southwest, WI, responded to this review,
January 08, 2019
Thank You for choosing to stay with us and for taking the time to submit your review!
We are happy to see you enjoyed your stay and look forward to seeing you again when your travels bring
you to our area!
Safe Travels!!
Edward S
“Unmet expectations. review by Edward S”
Reviewed
December 17, 2018
Trip type:
Family
Frustrating at best. Check in was at 7:30pm after visiting family involving manual labor. No cookies... lady at desk said there may be some at 10pm (we planned to be asleep by then). Then we found out the hot tub was not working (that was the only reason we chose this hotel). Of course they wouldn't adjust the room charge. Then they gave us room 219. Seemed nice enough but it's located above the main entrance where people smoke. The smoke is filtered right into the bed room by the heating unit! That was horrible! We were already settled in bed when we discovered this, to late to beg for a new room. This room is a suite so it had a door between the bedroom and living area. When you close the door, the heater does not sense the temperature in the bed room, only the living area. We froze our butts off until we figured out what was going on! No cookies, not hot tub, no sleep equals a horrible stay!
Stayed
December 2018
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Carol R, General Manager at Country Inn & Suites by Radisson, Madison Southwest, WI, responded to this review,
December 18, 2018
Hi Edward - nice to see you again. We sincerely apologize that you did not enjoy your stay in our newly renovated hotel. The new vanities will be installed by early 2019 and that will be the final step in a complete renovation. Smoking is not allowed within 1500 feet of the front entry. Sometimes other guests are not considerate or law abiding and we apologize again that we had a guest who smoked inside their room on your floor.
We did have them leave the hotel after the first warning. Your suite has its' own built in furnace and ac which is different from the usual wall heaters that vent to an exterior wall - these units vent to the roof. In response to your first demand for a free night in your survey, you were given Radisson points to use at your discretion. We hope that you and your family derive enjoyment from these points and enjoy family friends during the upcoming holidays. We hope that when you return in the future we can better meet your expectations.
Safe travels!!
