Complimentary shuttle is based on availability. No shuttle service is available on home game days.

Though the kiddie pool area is open, the slide will be closed for repairs September 1-30, 2016. The hotel pool will be closed for annual maintenance January 15-21, 2017. We apologize for the inconvenience.
Address  l  Telephone  l  E-mail   l   Map  
Address:
6275 Nesbitt Road
Madison,  WI  53719  US
LAT: 43.008664 LONG: -89.48007
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (608) 270-1900 Fax: +1 (608) 270-1902

Email:
cx_mswi@countryinns.com

Country Inn & Suites By Carlson, Madison Southwest, WI

https://www.countryinns.com/madison-hotel-wi-53719/wimadiso

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 202 traveler reviews
Ranked #1 of 1 hotels in Fitchburg

Traveler rating

  • Excellent
    89
  • Very Good
    57
  • Average
    25
  • Poor
    17
  • Terrible
    14

Type of Traveler

  • traveler_type_families
    Family
    76
  • traveler_type_couples
    Couples
    27
  • traveler_type_solo
    Solo travel
    7
  • traveler_type_business
    Business
    72

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Country Inn & Suites Madison Southwest Hotel Madison Southwest Hotel Lobby Hotel Rooms in Madison, WI Madison Suites Madison Hotel Rooms
TripAdvisor Photos
Pool area Gym View from room Room CISMadison SWExterior Day

Most Recent Traveler Reviews:

  • Tobias W
    La Crosse, United States
    “nice rooms bad customer service review by Tobias W from La Crosse, United States
    2.0  of 5 stars
    Reviewed 
    September 19, 2016
    Trip type: 
    Family
    Overall the customer service was terrible. We had staff that were not very helpful and overall crabby when we had simple request. Not helpful when we needed an extra room and was told the better rates were online only and they could not get them for us. Then when we did not online room the room that was given was not idea and they did not want to make any changes even though it was a Sunday night and not many guest in the hotel. Also the wrong credit card got charged even though we requested a change.
    Stayed 
    September 2016
    5.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review,
    September 20, 2016
    Good Afternoon - Thank You for taking the time to submit another review. As I explained previously, you booked with Expedia on your original room. We do not even see what that rate is so there is no way for us to match that rate in the hotel. If you want any 3rd party rate you have to reserve with Expedia etc under their terms and conditions. I understand you feel the hotel was not up to full occupancy but we can only offer what we have available and you did receive the room you reserved through Expedia. I apologize for the confusion and next time you stay please feel free to contact the hotel directly and I would be happy to assist you in making your reservations. Safe travels!
  • davidvF8767YI
    Amelia Island, Florida
    “Need better trained staff & fire Carol, gen mgr (if you can find her hiding in her ofc) review by davidvF8767YI from Amelia Island, Florida
    3.0  of 5 stars
    Reviewed 
    September 13, 2016
    Trip type: 
    Business
    door keys did not work as well as the replacements keys. We had to exchange the keys twice during our 3 day stay. In addition, we had to wait 15 minutes to get replacement door keys! Normally it takes 5 seconds to key in another replacement dr key. Then at mid-night, security banged on our door, woke us up and asked if the door keys worked! Really! We asked to speak with mgr, but each time staff claimed she was busy in her ofc! More like hiding in her ofc. And mgr never returned our calls. I travel and stay at numerous hotels, including Cntry Inn, this hotel by far is the most in-adeptly run we ever stayed at - including 2 & 3 star hotels.
    Stayed 
    September 2016
    5.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review,
    September 15, 2016
    Hello again David - I apologize that I was not on duty this past weekend - I was not hiding - my office is right next to the front desk and is pretty impossible to hide in. I did just discover through my assistant, that the message you left was a phone number only - no name or message - and when he tried to reach you for details - was not able to. I am sorry you did not enjoy your stay and key issues are usually something the staff on duty can take care of in a matter of seconds. I hope that when you do stay again we can meet your expectations. I look forward to meeting you.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.