Traveler tips help you choose the right room.Room Tips (5)
A room overlooking restaurant, See comments. (Lynn K)
Tue Sep 18 06:03:40 CDT 2018
The TV doesn't work in room 204:( (we_drive)
Sat Aug 04 16:44:56 CDT 2018
check out ALL aspects of the room as soon as you get in the room- especially the bed for sleep quality (roxannes411)
Thu Feb 22 16:03:13 CST 2018
stay away, horrible service and facility (Jay K)
Wed Nov 22 08:16:32 CST 2017
good luck, staff will not do what you request ahead of time. (LarryJ7220)
Mon Jun 12 12:42:39 CDT 2017
TripAdvisor Photos
Most Recent Traveler Reviews:
Quest56720261410
Dubuque, Iowa
“Pool was terrible review by Quest56720261410 from Dubuque, Iowa”
Reviewed
November 13, 2018
Trip type:
Family
The pool was a huge disappointment. We've stayed here plenty of times before with a good experience. This was not the case most recently and we will not stay again. The water in the pool was freezing to the point that children ages 2-4 cried getting in and refused to swim. Also the slide was missing from the kids play area.
Stayed
November 2018
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Carol R, General Manager at Country Inn & Suites by Radisson, Madison Southwest, WI, responded to this review,
November 14, 2018
Hello again! I apologize again that you felt the pool temp was too chilly. The guest service rep you spoke with confirmed to you it was set at the state mandated 78 to 81 degrees. Also with 18,000 gallons of water in just the one pool not including the kiddie area or the 18 person hot tub even if we could change the temp it is not a quick change AND each guest would have their own personal preference. We had a large crowd during your stay and we had no other issues. I apologize that you feel it was too cold. With the hot tub set at 104 degrees there will always be a difference in temperatures between the hot tub and the lap pool. As you know the slide has been gone for almost 2 years - the remainder of the kiddie park functions for the walking, splashing and climbing as noted on our website.
I apologize that you did not enjoy your stay and hope that when you return again we can better meet your expectations.
316johnsont
Sparta, Wisconsin
“Definitely returning! review by 316johnsont from Sparta, Wisconsin”
Reviewed
October 18, 2018
Trip type:
Friends getaway
This is a great place to stay! Good places to eat nearby, a full menu for room service and plenty of things to do. The beds were super comfortable too and they had very nice pillows, not the giant marshmallows. Lol
Stayed
October 2018
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Carol R, General Manager at Country Inn & Suites by Radisson, Madison Southwest, WI, responded to this review,
October 19, 2018
Hello - Thank You for staying with us and for submitting your review! We are happy to see you enjoyed your stay and hope to see you
again in the future when you are in the area.
Safe Travels!
