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2035 West Highway 192
London  KY  40741  US
LAT: 37.112274 LONG: -84.10018
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+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (606) 878-9900 Fax: +1 (606) 864-0384


Country Inn & Suites By Carlson, London, KY

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 421 traveler reviews
Ranked #3 of 12 hotels in London

Traveler rating

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  • Average
  • Poor
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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hotel Photos
London, Kentucky Hotel London Hotel Lobby London, KY Hotel Amenities London, KY Hotel's Fitness Center Hotel in London with Breakfast
TripAdvisor Photos
Newly renovated Country Inns & Suites London Lobby Country Inns & Suites London Breakfast Room Country Inns & Suites Thumbnail photo0.jpg

Most Recent Traveler Reviews:

  • Bonnie M
    Flint MI, United States
    “Country Inn Suites has gone down hill fast! review by Bonnie M from Flint MI, United States
    2.0  of 5 stars
    November 14, 2016
    Trip type: 
    We have been staying at Country Inn Suites for many years because they were always nicer than the other hotel chains along interstate 75. They were always clean and well kept up. This is no longer true. This hotel in London KY was dirty. The hairdryer didn't work the refrigerator leaked. The bathtub and sink were very dirty. There was a lot of dust along the walls and behind the bed. The breakfast was terrible and the Coffee was so bad we couldn't drink it. We are very disappointed in this hotel chain. We probably will not stay at a Country Inn Suite in the future.
    November 2016
    1.0  of 5 stars
    1.0  of 5 stars
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    1.0  of 5 stars
    3.0  of 5 stars
    Review collected in partnership with this hotel
    lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review,
    November 16, 2016
    Bonnie We would like to thank you for your candid feedback and for your past loyalty to the Country Inns and Suites brand. Our team is truly sorry that you had such a horrible experience while staying at our location in London KY; as you can tell from the majority of our reviews, this is not a typical experience. However, there is no excuse for any of our guests to have these issues and we will be addressing your feedback directly with our housekeeping and maintenance teams today. I will be in touch with you directly later today to discuss your experience in more detail and find out how we can earn your trust back. Sincerely Joe Freyer General Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.