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Address:
2260 Lincoln Highway East
(Route 30)
Lancaster  PA  17602  United States
LAT: 40.026173 LONG: -76.21666
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (717) 299-4460 Fax: +1 (717) 299-5260

Email:
Hotel Information

Country Inn & Suites by Radisson, Lancaster (Amish Country), PA

https://www.countryinns.com/lancaster-hotel-pa-17602/palancas

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 1,292 traveler reviews
Ranked #7 of 40 hotels in Lancaster
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    813
  • Very Good
    325
  • Average
    90
  • Poor
    48
  • Terrible
    17

Type of Traveler

  • traveler_type_families
    Family
    723
  • traveler_type_couples
    Couples
    299
  • traveler_type_solo
    Solo travel
    23
  • traveler_type_business
    Business
    52

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Exterior during the day Exterior at night Experience the luxury of a whirlpool bath in the comfort of your room with our Jacuzzi suites This hotel is a proud recipient of the 2006 - 2013 President's Gold Award. Meeting Room

Most Recent Traveler Reviews:

  • gyost73
    “Last Minute Reservation review by gyost73
    4.0  of 5 stars
    Reviewed 
    August 13, 2018
    Trip type: 
    Family
    Everything when fine at check in and that night. Very nice room, swimming pool etc. The only problem was not enough table space at breakfast rush hour. I guess because the food was too good. This is a very good hotel, near shopping and attractions.
    Stayed 
    August 2018
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
  • ericstover75
    Harleysville, Pennsylvania
    “Lancaster Stay at Country Inn & Suites review by ericstover75 from Harleysville, Pennsylvania
    2.0  of 5 stars
    Reviewed 
    August 12, 2018
    Trip type: 
    Family
    Overall experience at the hotel was fair to poor. Rented 3 rooms- 1 ready at 4:30, 1 at 5pm, 1 at 5:42 pm- no compensation offered. Wi-fi spotty, called three times to report no connection. Good food!
    Stayed 
    August 2018
    4.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Janet R, Manager at Country Inn & Suites by Radisson, Lancaster (Amish Country), PA, responded to this review,
    August 13, 2018
    Thank you for taking the time to complete this survey regarding your recent stay with us. Please allow me to take this opportunity to apologize for any dissatisfaction and/or inconvenience you encountered. It is never our intention to have our guests feel less than satisfied with our establishment. Our goal is to provide you with gracious hospitality and amenities that fulfill your needs. We fell below those expectations and for that we offer our sincerest apologies. We do understand your frustration and disappointment with the check-in situation. We do make every effort to get all of our rooms clean by our check-in time of 4:00pm. Ultimately, that is always our goal. Unfortunately, due to the busy time of year, late check outs and the conditions rooms are left in after guests leave sometimes prevents this. With that being said, your feedback helped us to identify that how we handle such challenges with our valued guests needs to be reviewed. We are very appreciative of your willingness to share your comments and honest assessment of your experience. We also apologize for the WiFi issue. Due to the many issues are guests were having with the internet, we are changing providers this week. While I realize an apology will, regrettably, not alter the outcome of your experience on this occasion, we want to make sure that you know your comments were heard. As we pride ourselves on delivering a memorable hotel stay with exceptional service, we do hope that you will reconsider giving us an opportunity to better your experience with us whenever your travels bring you back to beautiful Lancaster County.
  • rondobrannen
    Hawkesbury, Canada
    “Customer review review by rondobrannen from Hawkesbury, Canada
    4.0  of 5 stars
    Reviewed 
    August 11, 2018
    Trip type: 
    Couples
    On a whole we will use raids on again when we travel. We were 4 in our group. We do understand that families do not always control their children and allow them to run around. This is not something’s staff can correct when people are checking out. I will say that the staff were very tolerant and did not interfere and were patient when children were running in the hallway and check out area.
    Stayed 
    August 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.