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Address:
805 North Campbell Station Road
Knoxville  TN  37932  United States
LAT: 35.899882 LONG: -84.17607
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (865) 675-9800 Fax: +1 (865) 675-9811

Email:
Hotel Information

Country Inn & Suites by Radisson, Knoxville West, TN

https://www.countryinns.com/knoxville-hotel-tn-37932/tnknxwst

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 312 traveler reviews
Ranked #42 of 87 hotels in Knoxville

Traveler rating

  • Excellent
    133
  • Very Good
    77
  • Average
    38
  • Poor
    32
  • Terrible
    32

Type of Traveler

  • traveler_type_families
    Family
    174
  • traveler_type_couples
    Couples
    49
  • traveler_type_solo
    Solo travel
    18
  • traveler_type_business
    Business
    40

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
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Most Recent Traveler Reviews:

  • moosebab381
    Beaufort, South Carolina
    “Ride to the 78th review by moosebab381 from Beaufort, South Carolina
    4.0  of 5 stars
    Reviewed 
    August 18, 2018
    Trip type: 
    Friends getaway
    This hotel was great!! Location was spot on for our needs, the staff was very friendly and helpful, and the overall cleanliness was also spot on. Only issue we had was, my friends had to switch rooms due to their air conditioner not working properly.
    Stayed 
    August 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
  • ssutton864
    Omaha, Nebraska
    “Ok hotel review by ssutton864 from Omaha, Nebraska
    3.0  of 5 stars
    Reviewed 
    August 16, 2018
    Trip type: 
    Business
    The hotel was ok for working. I would not choose to stay here if I was on a family trip. The pool is very small. Language barrier with the staff. Very limited breakfast foods. Location is ok. I've stayed at much nicer Country Inn and Suites.
    Stayed 
    August 2018
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
  • seakins10
    “Most DISGUSTING, FILTHIEST hotel I've ever stayed at! review by seakins10
    1.0  of 5 stars
    Reviewed 
    August 14, 2018
    Trip type: 
    Couples
    This was the dirtiest, filthiest and moldy smelling hotel we have ever stayed at. The AC unit was so loud and it smelled everytime it kicked on. The carpet was so bad I had to wear my flip flops because I was afraid to touch the floor. The rooms were very outdated and beat up. Very old looking. Both of the front desk attendants at check-in and checkout were very unfriendly and acted like they did not want to be there. When we entered our room it was very hot in the room even though the AC was running. We found both of the windows open. After we closed them and the smell took over it was obvious why they were left open, however it was too hot to leave them open and a safety concern. We told the front desk attendant and he said, "OK." The breakfast was very lacking. This hotel is in need of a MAJOR remodel, new cleaning crew, and personnel.
    Stayed 
    August 2018
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    1.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    COUNTRY W, Manager at Country Inn & Suites by Radisson, Knoxville West, TN, responded to this review,
    August 15, 2018
    Dear seakins10, Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns arise during or after your next stay, please reach out to any of our employees directly.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.