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Address:
2625 George Busbee Parkway
Kennesaw  GA  30144  USA
LAT: 34.014414 LONG: -84.56770
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (770) 426-0045 Fax: +1 (770) 426-7471

Email:
cx_kwga@countryinns.com

Country Inn & Suites By Carlson, Kennesaw, GA

https://www.countryinns.com/kennesaw-hotel-ga-30144/usakwga

TripAdvisor Traveler Rating:

2.5 of 5 stars
2.5 of 5 stars Based on 127 traveler reviews
Ranked #25 of 30 hotels in Kennesaw

Traveler rating

  • Excellent
    21
  • Very Good
    13
  • Average
    25
  • Poor
    23
  • Terrible
    45

Type of Traveler

  • traveler_type_families
    Family
    53
  • traveler_type_couples
    Couples
    27
  • traveler_type_solo
    Solo travel
    15
  • traveler_type_business
    Business
    26

Rating summary

  • Sleep Quality
    3.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    3.0 of 5 stars
  • Value
    3.0 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Guest Room Pool Fitness Center Breakfast Area Breakfast Bar

Most Recent Traveler Reviews:

  • angelahK4277VI
    North Richland Hills
    “June 30-July 1, 2017 review by angelahK4277VI from North Richland Hills
    1.0  of 5 stars
    Reviewed 
    July 04, 2017
    Trip type: 
    Business
    My family has stayed at Country Inn and Suites in various cities for many years. This time, however, I was highly disappointed for the following reasons: 1. The entire hotel felt musty and smelled like tobacco smoke. 2. When I booked the room online, I marked that there would be 3 of us staying in the room. When we arrived, there were towels and washcloths for only 1 person. We went to the front desk to get more, we were told that the desk person had no access to housekeeping. Therefore, all she had to give us were the floor mats that go by the bathtub to dry off with! 3. When we arrived at the door of our room with the card key, we heard the TV on and thought we had been given the wrong room or key. We knocked and no one answered, so we tried the key. It was, in fact, our room, but I have never entered a hotel room where the TV was on first. 4. The first floor ice machine was out of order, so a guest would have to go to the 3rd floor to get ice. 5. We were unable to use the treadmill in the exercise room, because it had an out of order sign on it. 6. We went downstairs the next morning for breakfast and it was incredibly hot as if the air conditioner was out. Also, there were several cardboard boxes pushed up against the wall and around the area looking tacky and posing a tripping hazard. It appeared to us that this particular location must have been another hotel that Country Inn and Suites bought and attempted to renovate. The paint on the walls was very thick as if the walls were painted over instead of cleaned and primed. It was just a very uncomfortable stay in what felt like a cheap motel. The only bright spot was the desk clerk, Amanda. She was very friendly and tried to be as helpful as possible. At this point, I will be advising the business and family that we visited recommend a different hotel to future customers and guests.
    Stayed 
    July 2017
    2.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Kennesaw, GA, responded to this review,
    July 15, 2017
    Thank you for patronizing Country Inn & Suites. It is good to know that you were delighted with the service you received from our front desk staff, which made your stay more memorable. On the other hand, we sincerely apologize for the multiple issues you've encountered at that time regarding the condition of the hotel, some of the facilities were out of order and the accommodations of your room. Your comments will be shared with the hotel management for improvements and we hope you will give us the chance to welcome you back so we may ensure your visit is nothing short of excellent.
  • 653gilbertw
    Orangeburg, United States
    “Excellent stay review by 653gilbertw from Orangeburg, United States
    5.0  of 5 stars
    Reviewed 
    June 23, 2017
    Trip type: 
    Couples
    wonderful stay at this location. will stay again if I am in this area again. very good location with very good restaurants in walking distance. rooms were beyond what I expected, entire staff was friendly and extremely helpful
    Stayed 
    June 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.