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Address:
105 E. Mall Road
Horseheads  NY  14845  US
LAT: 42.160121 LONG: -76.86644
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Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 739-9205 Fax: +1 (607) 739-9205

Email:
cx_bigf@countryinns.com

Country Inn & Suites By Carlson, Big Flats (Elmira), NY

https://www.countryinns.com/horseheads-hotel-ny-14845/nybigfla

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 483 traveler reviews
Ranked #3 of 11 hotels in Horseheads
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
    228
  • Very Good
    139
  • Average
    68
  • Poor
    24
  • Terrible
    24

Type of Traveler

  • traveler_type_families
    Family
    214
  • traveler_type_couples
    Couples
    133
  • traveler_type_solo
    Solo travel
    15
  • traveler_type_business
    Business
    66

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Big Flats Hotel Seneca Lake Hotel Big Flats Hotel's Lobby Indoor Pool at Seneca Lake, NY Hotel Horseheads, New York Hotel's Fitness Center
TripAdvisor Photos
Spacious King suite photo4.jpg photo3.jpg photo2.jpg photo1.jpg

Most Recent Traveler Reviews:

  • nlusty24
    Mifflinburg, Pennsylvania
    “A+ Hotel and Experience review by nlusty24 from Mifflinburg, Pennsylvania
    5.0  of 5 stars
    Reviewed 
    October 17, 2017
    Trip type: 
    Family
    I've stayed at many hotel in the area and nothing beats this one. I am sure you can get fancier if you want to pay the higher price but this place is truly great. The staff are always welcoming and kind and provide service with a smile. Rooms are always clean as well as the rest of the Hotel. Breakfast is always hot and delightful as well as the 24 hour coffee in the lobby. I highly recommend staying here.
    Stayed 
    October 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    October 18, 2017
    Thank you for choosing us for your overnight accommodations and for sharing your experience for others to see. It is always great to learn that a guest has enjoyed their stay, and we wish you had been here longer to experience everything we have to offer. We have extremely comfortable rooms throughout the hotel, providing a very relaxing experience for our guests, as well as many amenities to enjoy. We would love to welcome you back to our hotel the next time that your travels bring you back to beautiful upstate New York. Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites By Carlson Big Flats (Elmira), NY
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.