Address  l  Telephone  l  E-mail   l   Map  
Address:
105 E. Mall Road
Horseheads  NY  14845  US
LAT: 42.160121 LONG: -76.86644
View and Explore

Reservations:
+1 (800) 830-5222 (US/Canada Toll-free)

Telephone: +1 (607) 739-9205 Fax: +1 (607) 739-9205

Email:
cx_bigf@countryinns.com

Country Inn & Suites By Carlson, Big Flats (Elmira), NY

https://www.countryinns.com/horseheads-hotel-ny-14845/nybigfla

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 456 traveler reviews
Ranked #3 of 11 hotels in Horseheads
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
    216
  • Very Good
    132
  • Average
    66
  • Poor
    22
  • Terrible
    20

Type of Traveler

  • traveler_type_families
    Family
    198
  • traveler_type_couples
    Couples
    124
  • traveler_type_solo
    Solo travel
    14
  • traveler_type_business
    Business
    66

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Big Flats Hotel Seneca Lake Hotel Big Flats Hotel's Lobby Indoor Pool at Seneca Lake, NY Hotel Horseheads, New York Hotel's Fitness Center
TripAdvisor Photos
Spacious King suite photo4.jpg photo3.jpg photo2.jpg photo1.jpg

Most Recent Traveler Reviews:

  • Patricia D
    Danville
    “Good Value review by Patricia D from Danville
    5.0  of 5 stars
    Reviewed 
    August 11, 2017
    Trip type: 
    Family
    The staff was warm and friendly. The rooms were clean and the bathrooms well stocked. There was a nice variety of food for breakfast. Centrally located to many tourist sites.A good value for the money.
    Stayed 
    August 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    August 12, 2017
    Patricia, thank you for sharing your wonderful experience. We are delighted to read you were impressed not only with our outstanding hospitality and convenient location but also with the value we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites By Carlson Big Flats (Elmira), NY
  • richm944
    Stroudsburg, United States
    “2 Night Stay review by richm944 from Stroudsburg, United States
    4.0  of 5 stars
    Reviewed 
    July 31, 2017
    Trip type: 
    Couples
    The hotel was very pleasant, clean and up to date. The room was a bit stuffy, however. It also would have been appreciated if an early hot breakfast would have been available before 7 am on weekends. The staff was very friendly and eager to help.
    Stayed 
    July 2017
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review,
    August 01, 2017
    Thank you for taking the time to post this wonderful review. We are delighted to read you enjoyed our Complimentary, Hot Be Our Guest Breakfast and that you liked the outstanding service provided by our staff. It was our pleasure having you as our guest, and we look forward to seeing you again the next time you are in upstate New York. Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites By Carlson Big Flats (Elmira), NY
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.